Nurse Navigator

Updated: Today Location: Portland, OR, United States Job ID: 16162-OTHLOC-CdjwYfwK You’re a nurse, a patient advocate, and an educator—and you excel at every one of them. In this role, you will beresponsible for providing inbound and outbound patient support in a pharmaceutical environment. As a Nurse Navigator your duties will include but are not limited to: answering numerous inbound phone lines, multi-tasking, email communication, outbound follow-up calls with patients, trouble shooting and problem solving with clinical issues that may arise with patients.You will: Manage calls in a personal, systematic, and organized manner Conduct virtual training Responds to patient inquiries and provide education or information to help regarding training issues utilizing customer-approved materials Focus and provide exemplary customer service Bachelor's degree, RN or BSN 2+ years’ experience in customer service field OR a combination of education and patient care experience in a chronic condition Experience with injectable therapies Desired Requirements Experience in chronic care such as autoimmune disease and short bowel syndrome The annual base salary for this position ranges from $89,000-$94,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include a company car or car allowance and eligibility to earn commissions/bonus based on company and / or individual performance. Benefits At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements. Equal Opportunity Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled) At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities. By joining one of our commercial teams, you’re empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world. Syneos Health ® (Nasdaq:SYNH) is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Together we share insights, use the latest technologies and apply advanced business practices to speed our customers’ delivery of important therapies to patients. We support a diverse, equitable and inclusive culture. #J-18808-Ljbffr