Remote Team Leader - Fintech Call Center
SupportNinja
SupportNinja is seeking a Team Leader to supervise a remote-enabled team of customer representatives. You will coach, monitor performance, align goals with business objectives, and drive process improvements for exceptional customer experiences. You will lead in a fintech-focused environment, manage escalations, and collaborate with cross-functional teams to optimize workflows while maintaining SLAs and KPIs. #J-18808-Ljbffr
Vacancy posted more than 2 months ago
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