Evening Shift: AI-Powered CX Associate (Remote)
Bazeta
New York, NY
- Remote job
Ramp is seeking a Customer Experience Associate for the Evening Shift in the United States. You will be the voice of CX across calls, email, and chat, diagnosing issues across payments, bank linking, and accounting integrations. You’ll own escalations end-to-end and collaborate with Engineering, Risk, Product, and Partnerships to resolve problems. You’ll build and shape AI-powered tools, applying them to improve processes, SOPs, and knowledge bases. #J-18808-Ljbffr Bazeta
Vacancy posted 4 days ago
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