Back of House Manager

Manager Position

A Manager is the first face of leadership that guests and team members may see in the restaurant. A Manager proactively manages labor and breaks, assists the catering team with preparing and communicating orders, and ensures excellent customer service. A Manager is expected to prioritize, solve problems, and share the store's vision and goals. Managers are to actively develop and mentor Team Leaders. A successful Manager must be professional, mature, patient, growth minded, humble, willing to share successes, and receive feedback.

Position Type: Full-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay
• 401k
• 2 weeks vacation
• Insurance

Manager Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Bilingual
• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Must have a reliable vehicle for transportation to open and close the restaurant
• Must be at least 21 years old and able to work 40+ hours a week, at varying times of the day
• Must have at least 2 years' experience in a restaurant leadership role equivalent to manager
• Preferred candidate will have completed college-level courses in business and or marketing and have experience in a related field.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.