Facilities Manager

Assistant Manager, Building and Grounds

The Building & Grounds Assistant Manager supports the operational leadership of custodial activities across assigned facilities. Under general direction, this position ensures continuity of daily operations, coordinates staff and resources, and maintains service standards aligned with departmental goals. This role enhances service delivery through process improvements and quality assurance, development of standard operating procedures, and implementation of consistent training practices. The Assistant Manager optimizes staffing schedules and resource allocation to meet evolving operational needs while ensuring high-quality service standards. Strong leadership, communication and customer service skills are essential, as the position collaborates closely with facility stakeholders and departmental leadership to maintain safe, clean, and well-functioning environments.

Purpose:

Under general direction, this position provides operational leadership and management support for Building & Grounds services, ensuring continuity of operations, coordination of staff and resources, and alignment with departmental goals and service standards.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Assist in managing custodial, grounds keeping, and maintenance crews — including direct oversight of daily work, assignments, and quality control.
• Participate in planning and organizing ground maintenance, cleaning, minor building maintenance, and minor construction tasks (e.g., painting, partitioning, building storage sheds).
• Coordinate with other divisions, departments, and contractors to schedule and deliver building and grounds services.
• Support set-up and tear-down of event spaces (exhibit halls, ballrooms, recreation areas), ensuring compliance with applicable codes and specifications.
• Maintain and oversee inventory of materials and supplies; coordinate purchases as needed.
• Ensure vehicles, tools, and equipment are properly maintained and safe for use; coordinate repairs as required.
• Conduct inspections of buildings, grounds, and maintenance work; recommend and support decisions for maintenance, repairs, or capital expenditures.
• Assist with contract oversight for vendor services related to grounds, building maintenance, custodial services, or events.
• Help develop short- and long-range plans for facility maintenance, grounds upkeep, and service delivery improvements.
• Assist with budget development and monitor expenditures within assigned area.
• Enforce safety protocols and foster a safety-conscious culture among staff.
• Write technical and administrative reports, memos, correspondence; communicate with staff, other departments, and the public as needed.

Responsibilities - Supervisor and/or Leadership Exercised:

Responsible for the full range of supervisory activities, including selection, training, evaluation, counseling and recommendation for dismissal (when delegated).

Knowledge, Skills, and Abilities:

• Knowledge of building and grounds maintenance processes, custodial services, and minor construction practices.
• Knowledge of safety practices, relevant city policies, procedures, and applicable laws/regulations.
• Knowledge of budget planning and expenditure monitoring.
• Skill in planning, organizing, prioritizing, and scheduling multiple tasks and crews.
• Skill in oral and written communication; ability to write reports, memos, and correspondence.
• Skill using computers and relevant software for scheduling, reporting, and inventory control.
• Skill in supervising, mentoring, and training staff.
• Ability to work under changing priorities and handle frequent interruptions.
• Ability to establish and maintain good working relationships with city employees, contractors, and the public.
• Ability to understand and interpret facility plans/diagrams as needed.

Minimum Qualifications:

• Graduation from an accredited high school or equivalent, plus six (6) years of experience in janitorial, grounds-keeping, building maintenance or related services, including at least three (3) years in a supervisory or lead capacity.
• One (1) additional year of education may substitute for required experience (maximum substitution of four (4) years).

Licenses and Certifications Required:

If assigned to operate vehicles, must possess the appropriate Texas Driver's License for those vehicles.

Notes to Candidate:

Please note that the Department may close the job posting at any time after seven (7) days.

Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

Days and Hours:

Monday through Friday; 6:00 a.m. to 2:30 p.m. Hours may vary based on departmental needs and initiatives. Some evening, weekend, and holiday work may be required. This is a non-exempt level position.

Work Location: TBD

Salary Range: $57,720.00 to $70,720.00

This position may require an assessment.

A resume and cover letter are required for consideration.

Important Application Information – City of Austin

The City of Austin employment application is an official document. Incomplete applications will not be considered. A detailed and complete employment application is required to evaluate your qualifications and determine your salary if you are selected for the position.

Application Requirements:

• List your complete employment history, including job titles, employment dates, number of employees supervised (if applicable), and detailed job duties and responsibilities descriptions.
• Do not use statements such as "see resume" or "see LinkedIn profile."
• Resumes will not substitute for a complete application and will not be used to determine qualifications or salary.
• A resume and cover letter is required and should describe your interest in the position and highlight relevant experience.
• All responses to supplemental questions must be supported by information in your application.
• No changes will be accepted after the job posting closes.

If you are Selected as a Top Candidate:

• We will verify your employment history, professional references, and education (including high school, undergraduate, and/or graduate degrees).
• Proof of education from an accredited institution, verification of professional licenses or certifications, and a copy of your DD-214 (if claiming veteran's preference) may be requested directly from the issuing institution or accrediting authority.
• Verification of foreign education credentials through a recognized third-party evaluation service and confirmation of accreditation status with the issuing institution and its accrediting body. Providing unofficial credentials during the application process is recommended to support meeting minimum qualifications. A formal and official verification process will be required before the offer extension step if you are selected for the offer.

Driving Requirement (if applicable):

• This position may require a valid Texas Class C Driver's License or the ability to obtain one by your hire date.
• External new hires must meet the City of Austin's Driver Record Evaluation (DRE) requisite (DRE) standards (e.g., no more than 3 moving violations or 6 points in the last 36 months).

Travel:

• If the position requires travel, you must meet City of Austin's Driver Record Evaluation (DRE) requisite standards, Otherwise, you are responsible for transportation to and from multiple job sites as needed.

Essential/Critical Employee Designation:

• Some positions are designated as Critical or Essential. Employees in these roles are required to report to work during emergencies or when operations are modified. This may include working from a designated site or an alternative work location.

Work Conditions:

• Work hours may vary based on operational needs and may include evenings, weekends, holidays, or on-call assignments.
• A skills assessment may be required as part of the hiring process.

Veteran Preference:

• Veteran candidates must provide a copy of their DD-214 at the interview to receive the veteran's preference.

Internal Candidates – Good Standing Policy.

Background Check: