Security Officer

Security OfficerSecurity Officer (Kansas City Division) personnel are responsible for ensuring a safe and secure environment for patients, visitors, employees, providers, and students across The University of Kansas Health System - Kansas City Division. Officers provide security services through electronic surveillance, systematic foot patrols, visitor screening, and mobile patrol operations. Officers are expected to deliver professional customer service while responding effectively to both routine and emergency situations.Responsibilities and Essential Job FunctionsProvides personal safety escorts and transportation for staff, patients, visitors, providers, and students using department vehicles. Escorts are limited to hospital and university campus locations and campus adjacent parking lots and garages.Supports customer service needs by providing directions and offering assistance to staff, patients, visitors, providers, and students.Patrols assigned areas of responsibility, including fixed posts and building entrances, and operate metal detectors as required. Remains alert for unusual or suspicious activity that may pose a risk to individuals or property.Interacts professionally with coworkers, law enforcement officers, and other department personnel while maintaining effective working relationships.Assists staff, patients, visitors, providers, and students with jump starts and tire inflation after obtaining valid proof of vehicle ownership and written release.Provides directions and assistance related to campus parking needs.Participates in all required departmental training sessions and special assignments.Performs additional duties as assigned.Operates two-way radio equipment in accordance with FCC regulations and departmental policies.Prepares and submits clear, concise, legible, and timely written reports as required.Maintains uniforms, vehicles, and assigned equipment in clean, safe, and working condition in accordance with established procedures. Present issued equipment upon request.Operates department vehicles safely; reports vehicle damage or equipment issues to a supervisor immediately.Works at alternate fixed posts or satellite locations as assigned.Assists with traffic control to ensure safe and efficient vehicle and pedestrian flow.Screens staff, patients, visitors, providers, and students at fixed metal detector locations as required by policy.Enforce health system rules, regulations, and policies.Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.Required Education and ExperienceHigh School Graduate or GED.1 or more years of experience in customer service.1 or more years of experience with computers.Preferred Education and Experience3 or more years of healthcare security experience.3 or more years of experience maintaining effective working relationships with public, staff and officials.Required Licensure and CertificationMust possess a valid, unrestricted driver's license (corrective lenses acceptable). upon HireInternational Association for Healthcare Security and Safety Basic Certification within 1 YearBasic Life Support (BLS) within 90 DaysCrisis Prevention Intervention (CPI) within 90 DaysStop The Bleed training within 90 DaysICS-100 Introduction to the Incident Command System within 90 DaysICS-700 Introduction to the National Incident Management System within 90 DaysValid, unrestricted driver's license, Kansas Class C or equivalent. MVR results must be in compliance with Health System Safe Driving Program Policy.Knowledge RequirementsExcellent customer service and interpersonal skills.Effective verbal and written communication skills.Ability to work independently within established guidelines.Ability to remain calm, professional, and effective in stressful or emergency situations.Ability to react quickly and appropriately to emergency and non-emergency situations.Computer literacyAbility to work flexible schedules, including nights, weekends, and holidays.Ability to work in hot and cold weather conditions.Must be 21 years old of age and meet requirements to be insured to operate a health system vehicle.R-48996The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link View email address on click.appcast.io with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP. The University of Kansas Health System