Patient Services Coordinator

Job Description Job Description A-Line Staffing is now hiring a Full-Time, On-Site, Patient Services Coordinator, in Blacksburg, VA! Position Summary We are seeking a professional and detail-oriented Patient Services Coordinator (Scheduler) to join our healthcare team in Blacksburg, VA. This position is responsible for providing exceptional front-office support, coordinating patient scheduling, maintaining accurate patient records, and ensuring a welcoming experience for patients and visitors. Patient Services Coordinator Compensation The pay for this position is $17.50/hr Benefits are available to full-time employees after 90 days of employment A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates Patient Services Coordinator Highlights This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs The required availability for this position Monday – Friday | 8:30am-5pm Patient Services Coordinator Responsibilities · Professionally greet and welcome patients and their friends/family members. · Answer, screen, and direct incoming calls to appropriate personnel while relaying messages accurately between patients and clinical staff. · Check in patients and notify clinical staff of patient arrivals. · Provide and explain required paperwork prior to examinations. · Collect, review, scan, and file patient forms for completeness. · Update patient demographics and insurance information in the system. · Collect co-pays and outstanding balances and provide receipts. · Respond to routine questions via phone, electronic communication, or face-to-face interaction. · Record patient cancellations and missed appointments; reschedule appointments as needed. · Schedule outside consults and procedures ordered by physicians. · Coordinate CT (CAT) scans and PET scans after insurance approval. · Scan and copy updated insurance cards and related documents. · Maintain patient confidentiality in compliance with HIPAA and state/federal guidelines. · Assist with general administrative duties including scanning, filing, and maintaining office supplies. · Maintain a clean, organized, and professional lobby area. Patient Services Coordinator Requirements · High school diploma or equivalent required. · Minimum of 18 months of front medical office receptionist experience required. · Experience with insurance forms and scheduling software preferred. · Knowledge of medical office operations and scheduling procedures is a plus. · Proficiency in Microsoft Office (Outlook, Word, and Excel) required. · Strong communication, organizational, and multitasking skills. · Ability to adapt to changing priorities in a fast-paced environment. If you think this Patient Services Coordinator position is a good fit for you, please reach out to me—feel free to call, e-mail, or apply to this posting