Facilities & Support Specialist

Facilities & Support Team Member

The Facilities & Support Team Member assists the Facilities & Support Director in maintaining a safe, clean, and fully operational restaurant. This role involves supporting daily maintenance, repairs, and cleaning tasks, helping execute preventive maintenance plans, ensuring that all equipment and facilities meet Chick-fil-A's high standards, inventory and Cost of Goods. The ideal candidate is reliable, detail-oriented, and proactive, with a strong focus on safety and guest satisfaction.

Key Responsibilities

Equipment & Maintenance Support

• Assist with routine inspections and maintenance of all FOH and BOH equipment.
• Help execute scheduled equipment cleaning and maintenance tasks under the guidance of the Facilities Director.
• Support minor repairs, troubleshooting, and preventive maintenance tasks as directed.
• Maintain accurate records of maintenance actions and equipment status.

Facilities & Grounds Support

• Assist with cleaning and maintaining the restaurant exterior, parking lot, landscaping, and interior spaces.
• Help with tasks such as power-washing, window cleaning, weed removal, and minor painting.
• Support HVAC, exhaust, and other system maintenance as directed.

Inventory & Stock Management

• Assist with receiving, organizing, and maintaining proper stock levels of food items, condiments, packaging, and other restaurant supplies.
• Help prepare and check truck orders to ensure all items needed for daily operations are accurate and complete.
• Monitor inventory usage and report shortages or discrepancies promptly to the Facilities & Support Director.
• Ensure storage areas are organized, clean, and safe.
• Assist with daily/weekly/monthly inventory counts.

Safety & Security

• Follow all safety procedures and protocols to ensure team member and guest safety.
• Assist in conducting safety checks and maintaining fire, security, and safety equipment.
• Report hazards, equipment issues, or unsafe conditions promptly to the Facilities Director.

Administrative Support

• Help maintain organization of maintenance supplies, tools, and spare parts.
• Assist with vendor coordination for routine maintenance or minor repairs.
• Support documentation and record-keeping related to maintenance and facilities tasks.

Qualifications

Education:

• High school diploma or equivalent required.

Experience:

• Experience in facilities maintenance, custodial work, or a related field preferred but not required.

Skills & Attributes:

• Strong attention to detail and organizational skills.
• Ability to work independently and take direction from the Facilities Director.
• Basic problem-solving and mechanical aptitude.
• Strong communication and team collaboration skills.
• Commitment to safety and following protocols.

Physical Requirements:

• Ability to stand for extended periods, lift up to 50 lbs, and perform manual labor.
• Comfortable working indoors and outdoors in various conditions.

Schedule Requirements:

• Availability to work mornings, evenings, weekends, or as needed for maintenance tasks.

Work Schedule

• 8 hour shift
• 10 hour shift
• Weekend availability
• Monday to Friday
• Holidays
• Day shift
• Night shift

Benefits

• Flexible schedule
• Employee discount
• Paid training