Teller

About the Role As the first point of contact for most clients, Tellers play a key role in delivering on the bank's Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller's primary responsibility is to ensure banking transactions are performed accurately, ethically, and in compliance with Columbia Bank procedures and banking regulations. The Teller role is also responsible for maintaining and enhancing client relationships through meaningful conversations that uncover client needs and identify opportunities to provide additional bank products and services. Responsibilities Perform teller transactions and cash handling functions for clients with accuracy and confidentiality, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and balancing the cash drawer. Support daily branch tasks that maintain integrity, such as double custody for ATM balances, processing night drop deposits, balancing negotiable instruments, processing returned mail, balancing the credit card machine, and updating lobby rate sheets and brochures. Mitigate risk by ensuring safekeeping of money in the cash drawer and prompt accounting or transfer of funds. Interact with external and internal clients, anticipate needs, and consistently provide proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards. Continuously deepen knowledge of Columbia Bank's product and service offerings and stay current on changes. Discuss and uncover customer financial needs to identify and offer appropriate products and services, supporting referral goals for the branch by focusing and identifying basic bank products to the appropriate business partner. Qualifications High School Diploma or GED required. 1 year of previous banking or customer service experience preferred. Bilingual preferred. Ability to learn and comply with all Bank policies, procedures, and systems. Demonstrates exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions. Consistently demonstrates the ability and willingness to build relationships with clients and other bank associates. Pay and Incentive Plan The pay range for this role is $18 to $21. The role may be eligible for performance‑based incentive compensation, which will be discussed during the recruitment process. Benefits Our benefits package includes healthcare coverage (medical, dental, and vision plans), a 401(k) retirement savings plan with employer match, an employee assistance program, life and disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. EEO Statement Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. #J-18808-Ljbffr