Medical Support Assistant (Advanced)

USA Government Jobs - - Responsibilities: Advises clinical staff on current administrative processes, answering phones, greeting patients, relaying messages to appropriate staff inside or outside the unit, scheduling appointments, including interpreting and verifying provider orders in accordance with scheduling guidelines, scheduling, canceling, re-scheduling patient appointments and/or consults; entering no-show information.; Monitors appointment requests from multiple electronic sources and participates in huddles with clinic staff to determine daily needs of the clinic.; Coordinates with patient care team to review clinic appointment availability and adjust schedules to support clinic needs.; Develops and maintains effective communication with the patient, interdisciplinary teams, VA medical centers, and other agencies; handles secure messaging and coordination with care teams.; Enters information into the electronic record and manages pre-appointment information to ensure readiness for patient visits/procedures.