Lead Business Analyst

Job TitlePay Range: $68hr - $69hrRequirement/Must Have:Bachelor’s degree in Business Administration, Business Management, Finance, or a related field.8 years of progressive experience in business analysis, systems analysis, testing, or other analytical roles.Strong experience gathering, eliciting, analyzing, documenting, and validating business requirements.Experience translating business needs into functional and non-functional specifications.Experience supporting high-complexity software, systems, processes, or service initiatives.Strong experience with user acceptance testing, including test documentation, validation, and release support.Experience identifying and documenting requirement gaps, system deficiencies, and defects.Strong troubleshooting and issue resolution skills across systems, software, and business processes.Experience creating detailed business and technical documentation to established standards.Experience monitoring project status, identifying risks, and ensuring timely delivery of quality deliverables.Strong stakeholder management and communication skills.Expert-level time management and organizational skills.Expert-level written and verbal communication skills.Expert-level proficiency with Microsoft Office applications.Ability to organize stakeholder meetings and facilitate requirement and design review sessions.Ability to train, coach, and mentor junior analysts and end users.Experience:Prior experience leading delivery of high-quality, effective deliverables on time.Demonstrated contribution to cost-effective business and technology solutions.Prior business analysis coaching and mentoring experience preferred.AI product experience is a plus.Experience coordinating projects from concept through implementation preferred.Responsibilities:Gather, elicit, create, analyze, document, and validate business area user and technical requirements.Lead the creation of project plans to define, organize, and schedule requirements management and development activities.Provide oversight and strategic direction to lower-level analysts, including coaching, mentoring, and task delegation.Facilitate requirements analysis and verification sessions.Track and manage open issues and assist in planning for resolution.Lead development sessions and design reviews to ensure solutions meet user requirements.Oversee user acceptance testing, including documentation, verification, and release readiness.Implement practices and procedures for end-user test plans.Identify and document requirement gaps, deficiencies, and defects, and coordinate resolution.Create formal communications for relevant stakeholders.Provide guidance and training to application end users.Identify, document, and troubleshoot high-complexity technical, system, and business issues.Collaborate with stakeholders to monitor, report, and resolve issues.Participate in the development of solutions and workarounds for complex problems.Review, analyze, and document business systems, processes, software, and user needs.Develop and collaborate on key project and requirement deliverables for high-complexity projects.Monitor and report project status, identify and mitigate risks, and ensure timely delivery.Coordinate assigned projects from concept through implementation.Prioritize and manage new work requests.Answer policy-related questions related to business processes, systems, and software.Should Have:Master’s degree or MBA preferred.Expert understanding of business analysis core competencies.Strong leadership and facilitation skills.Ability to manage multiple priorities in a hybrid work environment.Experience working across business and technical teams in strategic initiatives.Skills:Business analysis.Requirements gathering.Requirements documentation.Functional requirements.Non-functional requirements.User acceptance testing.Systems analysis.Stakeholder management.Issue tracking and resolution.Business process analysis.Project coordination.Risk management.Test planning.Documentation standards.Microsoft Office.Coaching and mentoring.End-user training.AI product exposure.Qualification and Education:Bachelor’s degree in Business Administration, Business Management, Finance, or related field required.In place of a Bachelor’s degree, an additional 4 years of relevant work experience is required in addition to the required work experience.Master’s degree or MBA preferred.