Social Worker Supervisor I

Social Worker Supervisor I in Crescent City – Del Norte County Department of Health and Human Services. This is a full‑time position (Job No.MSS06030). Opening date:07/02/2026. Closing date:07/30/2026 at 11:59PM Pacific Time. Job Summary Under general direction, the Social Worker SupervisorI plans, organizes, and supervises social service and employment staff engaged in providing information and referral services, adult protective services, in‑home supportive services, home placement services, child protective services, emergency response services, and/or employment services. The supervisor performs additional related work as assigned. Examples of Duties Plans, assigns, supervises, coaches, mentors, and reviews the work of employees engaged in the delivery of employment and social services; consults with and guides social workers in providing counseling, support, and guidance to clients with complex or specialized needs; may be required to work or supervise on‑call. Reviews and approves forms, applications, court reports, placements, reports of abuse, and other documents to verify information or determine proper course of action; reassesses and modifies case plans. Reviews and approves reports of abuse; suggests or approves placements; may provide information to law enforcement or district attorneys; may testify in court; supports witnesses and victims who must testify in court. Documents and addresses clients’ concerns and complaints. Selects, trains, evaluates, and disciplines subordinate staff. Discusses or interprets regulations, rules, policies, and programs to clients, applicants, staff, and the general public. Assists and participates in the development of in‑service staff development programs. Facilitates communication between staff and management; communicates department expectations and activities, policy changes, and regulatory changes; evaluates and recommends service delivery improvements. Authorizes the provision of social and employment services through the department, provides services, and makes referrals to other agency staff and community agencies. Provides social services for sensitive or confidential cases, in the absence of assigned social workers or to meet workload demands. Participates or intercedes in interviews to defuse hostile or angry clients; obtains information on personal issues in difficult or emotional situations; explains decisions or recommendations to clients and family members. Establishes and maintains effective working relationships and trust with staff, clients, family members, community organizations, and the public; collaborates with service providers; facilitates a work environment favoring teamwork, collaboration, and mutual respect. Provides peer support for coworkers facing case‑related stress. Develops and prepares court reports, case plans, case narratives, and safety plans in automated computer systems. Enters and retrieves data and narratives from automated computer systems. Maintains written chronological narrative reflecting personal or other contacts with the client and reasons for the social worker’s actions; prepares and maintains case records and databases; communicates decisions, timelines, recommendations, and case plans to clients, families, and service providers. Researches information using the Internet and computer resources. Receives, approves, and prepares correspondence and reports. Ensures all services are delivered in a respectful, culturally sensitive, and appropriate manner. Maintains confidential information in accordance with legal standards and/or county regulations; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics. In small agencies, may be responsible for social workers involved in the provision of the full range of social services including advanced services. Performs related duties as assigned. Employment Standards Knowledge of Principles and practices of supervision, training, mentoring, motivating, casework consultation, and peer counseling. Principles and practices of organization, workload management, and time management. Principles and practices of note taking, report writing, and English composition, grammar, punctuation, and spelling. Functions of public social services agencies and the principles of public social service administration. Casework concepts, techniques of interviewing, and record keeping in social casework. Laws, rules, and regulations governing the operation of public social services agencies and the role and responsibilities of a social worker. Medical, legal, economic, and social management needs of individuals and families with special medical needs such as HIV disease, drug dependency, the medically fragile child, Alzheimer’s, and the terminally ill. Strategies and protocols surrounding crisis intervention techniques such as voice modulation and assessing the potential for suicide. Psychopathology, the different types of mental illness diagnoses, how mental illness affects human behavior and mental health services and treatments utilized by clients. Signs, stages, and dynamics of abuse, and the effects of abuse on child/adult development and behavior. Signs and symptoms of alcohol and drug use/abuse in adults and children and the effects on families. Standards for maintaining clients safely in the home; options for placement; effects of removing clients from unsafe situations. Principles and methodologies of research, analysis, problem solving, and decision making. Computers, software, and Internet research. Resources available in the community for referral or utilization in employment or social service programs. Principles, methods, and resources in the field of public health, mental health, education, corrections and rehabilitation as they relate to public social services. Ability to Exercise sound judgment when organizing, directing, and prioritizing unit activities. Select, train, coach, supervise, evaluate, and discipline subordinate staff. Mentor, counsel, and collaborate with staff and foster an environment of teamwork, mutual respect and professionalism. Apply effective interpersonal and interviewing skills. Develop and maintain effective working relationships with agency staff, clients, and outside organizations. Present oral and written reports concisely and clearly. Analyze a situation accurately and adopt an effective course of action. Maintain confidentiality in accordance with legal standards and/or county regulations. Recognize signs of abuse for children, the elderly and dependent adults; assess risk factors and potential dangers to clients. Act effectively in stressful situations. Interact professionally and respectfully with clients including difficult, hostile, or distressed clients. Use computers and related software. Minimum Qualifications Pattern1: Three (3) years of full‑time experience performing journey‑level social work case management duties in a Social WorkerII classification in an Interagency Merit System (IMS) county. Substitution: One year of graduate work in social work or counseling may substitute for one year of the required experience. OR Pattern2: One (1) year of full‑time experience performing advanced journey‑level social work case management duties in a Social WorkerIII classification in an Interagency Merit System (IMS) county. OR Pattern3: Four (4) years of full‑time experience performing social work case management duties. Qualifying social work case management includes direct case work management such as assessment, evaluation, investigations of abuse and neglect, preparation of court reports, responsibility for a long‑term caseload, monitoring compliance through home calls and other personal contact, collaboration with other agencies, linking clients to resources and programs, development and modification of case plans, and authority to impose sanctions or implement actions that impact services. Supplemental Information Training & Experience Examination (Weighted 100%) The examination elicits specific information regarding a candidate’s knowledge, skills, abilities, and potential to effectively perform the duties. All applicants must complete the exam. Candidates must achieve a minimum rating of 70 % to be placed on the eligible list. Examination administration is approximately two weeks after the closing date. In some cases, an Education & Experience Examination may be used instead. It is based solely on information from the application and supplemental materials. Applicants must also receive a minimum rating of 70 %. Eligible List Information A departmental open eligible list will be established for Del Norte County and used for 12 months unless otherwise needed. Retest Period Once you have taken the examination, you may not retest for six (6) months from the established eligibility date. Special Test Arrangements Special arrangements may be made for disability, military, or religious reasons. Contact the Department View email address on click.appcast.io‑909‑3701once your application is approved. Application Documents If you use education to meet the minimum qualifications, attach transcripts. Foreign transcripts require an evaluation of equivalency. Transcripts may be unofficial; originals may be required upon appointment. Redact birthdates and social security numbers. General Information MSS reserves the right to revise the examination plan. Applicants who meet the requirements may take the examination. Performance is rated; passing may place you on the eligible list. General qualifications include integrity, initiative, dependability, good judgment, ability to work cooperatively, and a state of health consistent with the position. A medical examination and background investigation may be required. Equal Employment Opportunity The Department is committed to equal employment opportunity for all, regardless of age, ancestry, color, disability, gender, sexual orientation, or other protected classes. About Del Norte County Del Norte County is a rural county in the northwest corner of California along the Pacific Ocean. The county is known for its redwoods, forests, mountains, rivers, and coastal features. It offers a variety of outdoor activities and community events. Employer: CalHR Address: CalHR, ATTN: Merit System Services 1515 S Street, North Building, Suite500 Sacramento, CA95811 #J-18808-Ljbffr