Senior Product Manager - Vault CRM - Med Tech

Senior Product Manager - Vault CRM - Med Tech

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

As a Senior Product Manager for MedTech, you will be the primary architect of the MedTech-specific vision within our broader product ecosystem. You will collaborate with the wider Vault CRM PM team to ensure the core platform (AI agents, mobile offline capabilities, data architecture, and more) is evolved to meet the unique, complex requirements of Medical Device and Diagnostic companies. You will act as the subject matter expert and advocate, driving a dedicated roadmap that bridges the gap between general life sciences functionality and specialized medical technology workflows.

What You'll Do

• Drive the MedTech Roadmap: Own the strategy and delivery of functionality specific to MedTech sales processes
• Collaborate Across Product Teams: Partner with the wider Vault CRM PM organization to incorporate and drive specific functionality into the core platform. You will ensure that the core capabilities are optimized for the MedTech commercial model.
• Industry Representation & Thought Leadership: Represent the product team at MedTech events. You will share our vision for the future of MedTech engagement and gather high-level market intelligence to inform our strategy.
• Requirement Synthesis: Translate the nuances of the MedTech sales processes into technical specifications.
• AI & Intelligent Orchestration: Partner with the AI PM team to build agents that help MedTech reps utilize CRM efficiently and effectively.
• Full Lifecycle Management: Work with UX, engineering, QA, services teams to guide features from initial concept and design to global release and customer adoption.

Requirements

• MedTech Industry Expertise: Minimum of 5 years of experience in MedTech Commercial Operations or Product Management for MedTech-specific software. You must have a deep understanding of the surgical sales cycle, hospital procurement (GPOs/IDNs), field service, clinical case management, consignment, order management, CPQ, and inventory & logistics.
• Software Product Management: 3+ years of PM experience at a software company, with a proven track record of owning and launching enterprise-grade SaaS products.
• Strategic Influence: Demonstrated ability to work across multiple product teams to influence roadmaps and drive shared goals in a complex, matrixed PM environment.
• Analytical Rigor: Exceptional problem-solving skills with a "show me the data" mindset to uncover the "why" behind customer needs.
• Technical Execution: Experience writing detailed requirement specifications, managing backlogs, and leading engineering teams in an agile environment.
• Communication: Superior ability to translate MedTech commercial "shop talk" into technical requirements for developers and executive-level visions for customers.

Nice to Have

• Experience with conversational AI, recommendation engines, or large language models (LLMs)
• Experience with configurable enterprise SaaS solutions.
• Prior exposure to the Veeva Vault Platform.
• Background in software development or computer science.

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Follow the application process and submit your resume.
• Within 3 days, you will receive a link to a personality assessment administered by a third party.
• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
• If moving to the interview stage, the process is as follows:
  1. A conversation with the hiring manager
  2. A practical case exercise
  3. A final conversation with our group's Senior Leader.
• Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $120,000 - $200,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at View email address on click.appcast.io.

Work Where It's Best for You

Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it's best for you.

A Different Kind of Company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct—including customers, employees, and the community—in addition to shareholders' interests.

What Sets Us Apart

In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct—including customers, employees, and the community—in addition to shareholders' interests.

Veeva's public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.