Cage Cashier

Description

Summary:

To assist customers in the exchange of US currency for chips, cash, foreign currency, Silver Reef Casino documents and negotiable instruments, and to be ambassadors of company good will.

Qualifications:

• One-year prior casino cage experience or equivalent cashier/money-handling experience.
• Ability to handle money and operate a computer terminal.
• Ability to communicate with the public in a clear and friendly manner.
• Knowledge of 10-key and reconciliation of cashier banks.

License Requirement(s):

• Class III Gaming License

Essential Job Functions:

• Redeem Silver Reef casino chips for cash at customer request based on company policies.
• Redeem Canadian currency using accurate exchange rates based on company policies.
• Cashing of checks for cash utilizing computer terminals, maintaining inventory of documents and negotiable instruments based on company policies.
• Prepare reports, assignment of company funds and recordation of department revenues, verification of cash, coin, documents and chip inventory (removal and rotation).
• Establish new accounts and process document requirements for check cashing with policy and regulatory guidelines.
• Responsible for maintaining their bank, equipment and surrounding area.
• Conducts operation of basic machinery such as ticket redemption, currency counter, and calculator.
• Basic knowledge of all computer systems used in the cage.
• Keep work areas clean and orderly including the outside of the cage
• Promote teamwork and cooperation with supervisors and all co-workers.
• Communicate with supervisors regularly.
• Attend all shift meetings.
• Promote positive guest relations through prompt, courteous and efficient service.
• Bring disputes and unusual guest activities to the attention of the supervisor.
• Maintains a thorough working knowledge of applicable laws, rules and regulations (including Federal, State and Tribal Gaming) as well as company policies, procedures, and controls.
• Comply with applicable Title 31 recordkeeping and procedures
• MAINTAIN CONFIDENTIALITY
• Maintain a consistent and regular attendance record.
• Other duties as assigned

Physical/Mental Requirements:

• Constantly standing, reaching, lifting, eye/hand coordination for counting money, pulling chip racks from shelves and hand rotating them. Kneeling and/or lifting to remove bagged coins up to 45 lbs. Pushing and/or pulling chip racks, reading, writing, color/value discrimination (chips), handling and counting money, chips and other negotiable items. Walking, bending, stooping and coordination for filing cards. Knowledge of the alphabet, repetitive wrist/finger motion, and hearing specific customer requests.
• Frequent loading of computer paper requiring hand twisting, carrying boxes of paper and lifting load up to 50 lbs.
• Working rapidly with the ability to distinguish various chip colors, retention of detail, concentration amid distractions.

Working Conditions:

• Working with others/alone amid a noisy environment, climate-controlled, confined area.
• Exposure to tobacco smoke, and odors.

Requirements

Qualifications:

• One-year prior casino cage experience or equivalent cashier/money handling experience.
• Ability to handle money and operate a computer terminal.
• Communicate with the public in a clear and friendly manner.
• Knowledge of 10-key and reconciliation of cashier banks.