Hardware Sales Associate

SUMMARY The ACE Hardware Sales Associate is responsible for processing and stocking of product, building and filling displays, receiving cash from customers or Associates in payment for goods or services in a quick and friendly manner while providing genuine customer care. ESSENTIAL DUTIES AND RESPONSIBILITIES Drives store sales by ensuring that all customers are acknowledged, customer project needs are met, and concerns are resolved quickly Processes and stocks deliveries and back stock Builds and fills displays Performs product scanning and processing of customer's orders in an accurate, efficient, and prompt manner Ensures proper handling of all forms of tender and coupons Processes and is accountable for other services handled at the register Answers incoming phone calls using proper phone etiquette Performs fixed activities as assigned Assists with store maintenance and cleaning Follows all store and department policies and procedures Other duties may be assigned KEY ATTRIBUTES Friendly Excellent people skills Good organizational skills Quick reaction/response time SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities EDUCATION and/or EXPERIENCE Some hardware knowledge LANGUAGE SKILLS Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals Write routine reports and correspondence Present information and respond to questions from customers or associates MATHEMATICAL SKILLS Basic math concepts (addition, subtraction, division, multiplication) CERTIFICATES, LICENSES, REGISTRATIONS This position has no required certifications, licenses, or registrations RECOMMENDED EQUIPMENT Slip resistant shoes with closed toe and heel Safety Cutter Knives Apron Uniform per store policy PHYSICAL DEMANDS Regularly (Over 2/3 of the time) Stand Walk Use hands to finger, handle, or feel Reach with hands and arms Communicate with associates and customers Lift and/or move up to 25 pounds Frequently (Between 1/3 to 2/3 of the time) Climb Balance Stoop Kneel Crouch Lift and/or move up to 50 pounds Occasionally (Less than 1/3 of the time) Sit Overhead lifting Crawl Smell Lift and/or move up to 100 pounds VISION Close Distance Ability to adjust focus Ability to distinguish colors WORK ENVIRONMENT Occasionally Outside weather conditions Work in high places Fumes or airborne particles Toxic or caustic chemicals Risk of electrical shock NOISE LEVEL Moderate in most areas High in areas with lumber processing equipment PAY RANGE (depends on industry experience) BENEFITS Medical, Dental, and Vision Insurance Flexible Spending Accounts (Medical and Dependent Care) Life Insurance Voluntary Benefits Paid Time Off Retirement Plans Employee Assistance Program #J-18808-Ljbffr