Store Manager

Store Manager – Uptown Cheapskate Location: Fort Worth, Texas Reports to: Owners Classification: Full-Time, Exempt POSITION SUMMARY The Store Manager assists the owners in operating a profitable, customer-focused store that consistently delivers exceptional service exceeding customer expectations. This role is responsible for all aspects of managing a single store—including hiring, training, scheduling, developing, and leading a high-performing team. The Store Manager oversees day-to-day operations to achieve sales, profit, and customer retention goals while maintaining brand standards, inventory quality, and operational excellence. This is a hands-on, lead-by-example position requiring strong leadership, adaptability, and an ability to thrive in a fast-paced, sometimes hectic environment. RESPONSIBILITIES Team Leadership & Development Recruit, hire, and schedule team members to ensure strong coverage while maintaining labor cost goals. Coach, train, and motivate staff to deliver outstanding service and meet performance expectations. Conduct regular team meetings to review goals, product knowledge, and training updates. Build a positive, collaborative team culture centered on accountability, energy, and results. SALES & PROFITABILITY Drive sales results by developing and executing strategies that increase traffic, customer buys, and repeat visits. Analyze sales reports and KPIs to identify trends, opportunities, and areas for improvement. Maintain inventory accuracy and balance COGS in line with company targets. Manage controllable expenses including labor, supplies, and loss prevention. OPERATIONAL EXCELLENCE Oversee daily store operations and ensure tasks are completed accurately and efficiently. Maintain an inviting, organized, and visually appealing store environment that exceeds brand and customer expectations. Ensure compliance with Uptown Cheapskate brand standards, policies, and procedures. Demonstrate integrity and sound judgment in all management decisions. CUSTOMER EXPERIENCE Lead by example on the sales floor—greeting customers, assisting with buying/selling transactions, and modeling top-tier service. Handle customer concerns professionally and with a solutions-first mindset. Set the tone for a positive, high-energy, service-driven atmosphere. QUALIFICATIONS Minimum 2–3 years of retail management or equivalent leadership experience. Strong understanding of resale fashion and current trends appealing to Uptown’s core customer. Proven leadership, communication, and organizational skills with the ability to multitask under pressure. Proficiency in Microsoft Excel / Google Sheets and ability to interpret and act on business reporting. Flexible availability required — weekends (Saturday and Sunday) are mandatory. Must be responsive and capable of handling a dynamic, fast-paced workload with shifting priorities. Must be able to complete initial training at our other locations (Fort Worth and Lewisville) on occasion, in addition to at our main Frisco location. Self-motivated, energetic, and dependable with a passion for retail and people. WHY YOU’LL LOVE WORKING HERE A fun, fashion-forward resale environment that’s sustainable and community-driven. Real opportunities for career growth and advancement. Direct involvement in daily operations and decision-making. Competitive pay, performance-based bonuses, and employee discounts. Compensation: Salary $48,000 yearly Do you know fashion? Do you love finding a great deal? Are you committed to sustainability? If so, come join the Uptown Cheapskate Team! We are looking for friendly, highly motivated people to join our crew. Uptown Cheapskate is an exciting retail store concept that sells quality clothing brands at affordable prices. Every month, our franchise stores buy and resell thousands of clothing items that have been gently used at a fraction of the prices originally charged. That’s why Uptown Cheapskate is such an effective idea that resonates with customers of every income bracket and style persuasion. Our stores feel more like a boutique than a thrift shop, allowing more people to feel comfortable shopping second-hand. At Uptown Cheapskate, we have a passion for sustainable fashion. We are dedicated to reducing the impact of the fashion industry on the planet by being green 365 days per year. When you support resale, you’re not just being good on your wallet - you’re giving back to the environment and contributing to an economy that is sustainable and green. Since 2015, Uptown Cheapskate has joined forces with Kid to Kid and buildOn across the nation to raise money to build schools in developing countries. With the support of tens of thousands of customers all across the nation, we’ve far surpassed our initial goal and have raised over $600,000 and funded 18 schools (and counting!). With your help, communities in Mali, Burkina Faso, Senegal, Haiti, Nepal, Malawi, and Nicaragua now have the facilities that they need to educate their children for years to come. #J-18808-Ljbffr