Retail Attendant (Part-Time) - Arizona Biltmore

Retail Attendant

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

The iconic Arizona Biltmore is located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the "Jewel of the Desert" since its opening on February 23, 1929. This gorgeous 39-acre property reopened in May 2021 after undergoing a $150 million restoration. It has over 700 rooms, over 200,000 square feet in banquet space spread out over the beautiful property, 9 food and beverage outlets (including 2 restaurants, 2 bars, 2 poolside bars, a gelato shop/caf, and in-room dining), a luxury spa, and 7 pools including a 65' waterslide. Arizona Biltmore is a LXR Hotel & Resort by Hilton which is a hand-selected collection of unique luxury hotels, offering bespoke service and personal adventures in the world's most intriguing locations. With this, as a team member you will receive the Go Hilton travel benefits in addition to Pyramid's travel benefits.

The Retail Attendant will be responsible for providing exceptional luxury service at every opportunity while selling merchandise and communicating with guests and co-workers.

Essential Functions:

• Maintain accurate technical knowledge of store point of sale, end of day paperwork and cash handling skills.
• Accurate check in of daily receipts, steaming of garments, organizing back stock and displaying of merchandise.
• Actively partake in store cleanliness and straightening of merchandise at opening and close of business daily. All team members to attend monthly product knowledge meetings.
• Prepare sales floor, music, lighting and dressing rooms for business daily.
• Answer phones, assist in taking special customer orders, and ring in sales following Forbes and LXR Service Standards.
• Create positive teamwork ethics. Support and recommend other plaza stores with an enthusiastic approach.
• Understand and follow the policy for checking out the bank and store key.
• Understand and follow all policies for parking, professional attire and use of company equipment.
• Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and associates, damage to our property or the property of others. Know the correct action to take in the event of an emergency, and demonstrate this knowledge by acting appropriately in the event of an emergency.

This is a part-time position, and you must be available to work Thursdays and Fridays. The shift is from 9:45am - 6:15pm.

What are we looking for?

Education:

• High school diploma or general education degree (GED), preferred

Experience:

• Prior retail experience, preferred
• Prior customer service experience, preferred
• Experience in an upscale / luxury environment, preferred

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.