Administrator - Accounting - A/R at Holman Enterprises in Mount Laurel, New Jersey

Administrator - Accounting - A/R

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Holman is currently accepting applications for the role of Administrator - Accounting - A/R. What will you be doing?

Follow-up on past due receivables while maintaining excellent client relationships.

Reconcile and ensure client payments are applied timely.

Maintain accurate notes on A/R Reports and in the financial system of all client interactions.

Identify trends/billing issues and coordinate with the appropriate contacts for resolution.

Escalate issues which require special attention to A/R management team and internal departments.

Research, respond and track resolutions for client inquiries.

Ensure follow-up to all concerns and escalations involving the A/R is done in a timely manner.

Work in BRIM/SAP on clearing items and pulling client statements

Work directly with other areas of the business, such as Billing and Account Management to ensure customer satisfaction

Understand and work in Excel to be able to efficiently decipher payments and create custom reports for clients i.e. V-lookups or pivot table

Respond to questions from our Internal and External customers where appropriate.

Perform all other duties and special projects as assigned.

Identify trends and possible credit concerns with clients having difficulty paying

Coordinate and lead client calls to resolve open billing/AR issues and ensure resolution, this could result in weekly/monthly with clients until resolved

Assist or complete FleetTrak cases to resolve issues with clients' invoices or delivery

Managing delinquency accounts that effect our Treasury department's ability to borrow and prioritize those items

Customer facing role assigned roughly 450-500 accounts to manage on monthly basis for all open AR

Respond to multiple report requests from management, such as Month over Month reporting, Credit Concern Client, NEO Letter open items, as well as bi-weekly meetings with leadership to supply updates on accounts

Sending average of 150 emails weekly, and receiving +200 emails in return from internal and external clients

Work on collecting the $800-900M of invoices that are billed out to clients monthly]

Manage CV credits for clients by reviewing account balances and working with client expectations on how/when credits are sent

Utilize OnBase, Insights, SAP, Vehicle & Client inquiry, and Infinium to process client requests and inquires

What are we looking for?

Bachelor's degree in Accounting or Finance preferred or equivalent collections experience.

Additional education, certifications, or other distinctions are a plus.

Proficient in various desktop tools including MS Office Programs (i.e., Outlook, Excel, Word, PowerPoint, SharePoint, etc.) Nitro PDF Pro, Adobe Acrobat.

Experience using SAP is preferred but not required.

3-5 years' experience in Business-to-Business Collections, Accounts Receivable, Accounting, or Auditing.

Accounting, Accounts Receivable, Cash Application, Accounts Payable, experience

Knowledge of Accounting System Software, preferably SAP.

Must have an understanding of accounting principles.