Warehouse Logistics and Production Manager

Job Description

Summary: Plans, leads, coordinates, evaluates, and controls activities of technicians and warehouse staff to ensure customer order shipment dates and equipment and quality specifications are met for North America

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Establishes and manages operational procedures for packing, logistics, receiving; accurate documentation; handling and disposition of materials, warehouse and shop organization, warehouse and shop maintenance, production schedules, parts availability, field service calls and related functions.

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Essential Duties and Responsibilities include the following. Other duties may be assigned.

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• Accomplishes department objectives by managing staff; planning and evaluating department activities.
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• Practice continuous process improvement with an emphasize on improving efficiencies, quality and output
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• Maintains staff by recruiting, selecting, orienting, and training employees.
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• Ensures a safe, secure, and legal work environment.
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• Develops personal growth opportunities.
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• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
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• Coaches, counsels, and disciplines employees.
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• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
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• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
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• Interfaces with freight companies including UPS, Fed-Ex, USPS, and Airborne to assure on-time, cost efficient delivery of national and international shipments
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• Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system and product improvements.
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• Plans and maintains warehouse and shop layout for operational efficiency, safety, and USPS compliant inventory control
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• Manages the purchase of shipping supplies including cartons, labels, wraps, tape, special packaging, packing material, etc.
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• Contributes to team effort by accomplishing related results as needed.
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• Analysis and reports quality, production and shipment statistics to upper management monthly
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• Complete and review the monthly KPI scorecard for the warehouse.
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Education/Experience:

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Bachelor's degree or five to ten years related experience and/or training; or equivalent combination of education and experience.

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Qualifications/Skills:

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Project management

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Quality Management

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Results driven

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Analytical

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Fosters teamwork

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Handles pressure

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Communication

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Computer Skills:

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Proficiency in MS Word, Outlook, and Excel; manifest shipping systems, inventory and warehousing programs; and corporate systems to track warehouse transactions.