Transportation Assistant

Job Title

Transportation Assistant

Duties

Duties include but are not limited to:

• Performing work involving consult management, appointment scheduling and admissions scheduling.
• Collecting, compiling, and tracking data and statistical information in support of Veteran Transportation Service (VTS).
• Performing a basic analysis of the data and generates a variety of reports.
• Evaluating documents, e.g., sampling plans, permit applications and other data collection forms.
• Reviewing documents, reports and/or applications for omissions and inconsistencies and ensures data entry is complete and accurate.
• Entering pertinent information into an automated tracking system.
• Receiving DSS extracts to verify that the workload being captured in DSS is correct.
• Maintaining automated system of program-specific data to track items such as service project milestones, progress reports, program trends, performance measures, compliance strategies, etc. Interacts with various other transportation services.
• Coordinating service practices that decrease waits and delays for patients in all specialty areas.
• Planning consult processing flow to ensure veterans receive consultation services in a timely manner.
• Utilizing the Veterans Health Information System & Technological Architecture (VISTA), Computerized Patient Record Systems (CPRS) or SharePoint Consult/Request Tracking System in processing internal consultations.
• Administering quality monitors to be utilized in the internal consultation process to measure the success of efforts to provide seamless care and to support the education of staff in the proper use of the electronic record, to include internal consultation processes.
• Responding to "action required" notifications, ensuring the primary providers are correct.
• Coordinating the day-to-day operation of VTS program flow, processes, and functions.
• Providing technical and management guidance necessary to achieve the optimum use of service resources.
• Planning / providing support services in the following types of program areas: electronic records management; driver scheduling setup & management; space utilization services.
• Providing advisory services to the Supervisor regarding the requirements and implications of the office services provided.
• Providing advice to operating managers and supervisors on how provided services assist in accomplishing their missions and programs.

Work Schedule: Monday through Friday, 8:00am-4:30pm

Virtual: This is not a virtual position.

Position Description/PD#: Transportation Assistant/ PD12019A

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Not Authorized