Universal Banker

Universal BankerUsing sound banking and business practices, the Universal Banker will serve the needs of both existing and prospective customers. The ideal candidate is a self-starter who thrives in a team-oriented environment, delivers remarkable customer service, and demonstrates a high level of professionalism and confidentiality. Prior cash handling experience is essential, and the ability to build strong customer relationships is key to success in this role.Duties and ResponsibilitiesConsistently provide top-notch, high quality customer service, analysis, and consultation, for all existing and potential customers, while accurately and effectively processing transactions and supporting sales.Process transactions for various bank products and services including, but not limited to: deposits, withdrawals, loan payments, cashier checks, opening and processing new accounts, maintaining existing accounts, referrals and inventory of branch items as needed.Reconcile and balance teller drawers, vault, mail drop and night depository. Investigate discrepancies and make corrections as needed.Provide efficient and courteous customer service, cross-marketing products, and services to generate new business for the financial institution.Prepare, compile, and maintain relevant documentation regarding all bank products/transactions ensuring compliance with all bank policy and procedures and regulatory laws and regulations.Performs other duties such as answering calls and assisting other departments when appropriate.Exhibit professional behavior and promote positive working relationships.Minimum RequirementsHigh school education or GED1-2 years of customer service, sales and/or cash handling experienceSelf-motivated with a demonstrated aptitude and desire for sales achievementPassion for customer service and helping peopleAbility, motivation and preference to succeed in a goal-driven environmentSuperior customer relationship building skillsAbility to maintain and balance a cash drawerComfortable making outreach calls to consumer or business customers and/or prospectsProficient working knowledge of computer software, including Microsoft Office SuiteComfortable with technology i.e., smartphones, iPads, online banking, remote deposit capture, ATM deposits, etcBasic understanding of personal finances and concept of budgetingGood organizational skillsMust be available to work a flexible schedule Monday through SaturdayAbility to function in a team environmentExcellent verbal and written communication skillsStrong commitment to personal growth, learning and successAbility to interact with customers and team members in a professional and personable mannerDetailed oriented and ability to follow established policies and proceduresDesirable RequirementsAssociate's and/or Bachelor's degree in business, accounting or related area1-2 years banking experienceBasic knowledge of small business, mortgages, and lending servicesAll qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.EEOMember FDIC