Maintenance Person

Job Description

Job Description

The North Conway Grand Hotel is excited to begin a new chapter under the management of Olympia Hospitality, a hospitality company known for creating people-focused cultures and exceptional guest experiences. 

We’re more than just a team – we’re a community dedicated to making a difference every day.

At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team.  Apply today and build a career that inspires you!

The Maintenance Person contributes to the hotel’s commitment to high-quality guest satisfaction and teamwork by safely and efficiently maintaining the property i.e. performs preventative maintenance; repairs on mechanical, electrical, kitchen, and laundry equipment.

Pay $22.00 Per Hour!

Join a Team that Puts Your Well-Being First!

At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job – you’re joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction.

Here’s how we show our commitment:

• Health Coverage That Works for You : We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.
• Secure Your Future : With our 401K plan and discretionary yearly match, you can build the financial future you deserve.
• Peace of Mind : We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.
• Time for You : Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!
• Additional Support : From our Employee Assistance Program (EAP) to a sober support network , and our commitment to being a recovery-friendly workplace , we're here to help you thrive personally and professionally.
• Perks : Love to travel? Enjoy exclusive hotel travel discounts as a member of our team.  Additional benefits may be available based on property specific locations!

We’re more than just a business—we’re a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today!

Responsibilities

• Perform preventive maintenance tasks on building systems, equipment, and machinery to minimize downtime and ensure optimal performance.
• Diagnose and troubleshoot mechanical, electrical, plumbing, and HVAC systems to identify issues and implement effective repairs.
• Respond promptly to maintenance requests from guests, staff, and management, and prioritize tasks based on urgency and impact on operations.
• Conduct regular inspections and testing of building systems, including fire alarms, emergency lighting, elevators, and generators, to ensure compliance with safety regulations and industry standards.
• Maintain accurate records of inspection findings, maintenance activities, and equipment performance to facilitate tracking and reporting.
• Respond promptly to emergency situations such as power outages, plumbing leaks, and other critical incidents, and take appropriate actions to mitigate risks and minimize disruptions to operations.
• Coordinate with other departments and external contractors as needed to address emergency repairs and ensure guest safety and satisfaction.
• Perform general repairs and maintenance tasks to upkeep the appearance and functionality of guest rooms, public areas, and back-of-house facilities.
• Assist with renovations, remodeling projects, and equipment upgrades to enhance the overall guest experience and maintain the competitiveness of our property.
• Ensure compliance with health, safety, and environmental regulations, as well as company policies and procedures related to maintenance operations.
• Maintain accurate records and documentation of maintenance activities, including work orders, equipment manuals, and safety inspections.

Skills Required

• Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure

Technical

• Solid experience performing repairs on mechanical, electrical, kitchen and laundry equipment
• General carpentry skills; knowledge and use of basic hand and power tools required

Experience / Education

• Minimum 1 year of general building maintenance or equivalent in a trade profession; Vocational School Certification preferred.

Physical Demands

• This is a very physically demanding job that requires extended periods of walking, standing, bending, lifting, twisting and kneeling. Reasonable accommodations may be made to enable eligible individuals to perform the essential functions.

The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.