Transportation Security Officer (TSO)

Transportation Security Officer

Transportation Security Officers are responsible for providing security and protection of travelers across all transportation sectors in a courteous and professional manner. Their duties may also extend to securing high-profile events, important figures and/or anything that includes or impacts our transportation systems.

Learn more about this agency

The salary range listed above includes locality pay of 16.50% and a retention incentive of 10% of adjusted pay that is unique to this duty location. In order to recruit and retain highly qualified employees at this location, TSA has approved the payment of a bi-weekly retention incentive. The current starting hourly rate for this position is $19.41. The continuation of the incentive portion of this hourly rate is contingent upon annual approval and funding.

Sign-on Bonus: The Transportation Security Administration is currently offering a sign-on bonus of up to $1,000 for this duty location; half of the bonus after onboarding and the other half to be received after one year of service. The amount of the airport's sign-on bonus is subject to change or elimination based on operational needs, however, any applicable sign-on bonus amount will be communicated and agreed upon during the final job offer process.

On July 2, 2023, TSA is converting to a new compensation plan. Under this new plan, Transportation Security Officer (TSO) salaries will become significantly more competitive with the implementation of a three-rung, D, E, and F band career ladder. For additional information, please click here.

Securing Travel, Protecting People-At the TSA, you will serve in a high-stakes environment to safeguard the American way of life. Across the nation, you will be on the front line of the DHS's TSA team as they secure airports, seaports, railroads, highways, and public transit systems, thus protecting our transportation infrastructure and ensuring freedom of movement for people and commerce.

Realistic Job Preview: The Realistic Job Preview gives you an honest, objective and vivid portrait of what it means to work as a Transportation Security Officer (TSO) and provides employee testimonies about both the good and the challenging aspects of being a TSO. To view the video, please Click Here.

Transportation Security Officers (TSOs) provide security and protection of air travelers, airports and aircraft in a courteous and professional manner. This includes:

• Operating various screening equipment and technology to identify dangerous objects in baggage, cargo and on passengers, and preventing those objects from being transported onto aircraft.
• Performing searches and screening, which may include physical interaction with passengers (e.g., pat-downs, search of property, etc.), conducting bag searches and lifting/carrying bags, bins, and property weighing up to 50lbs.
• Controlling terminal entry and exit points.
• Maintaining focus and awareness while working in a stressful environment which includes noise from alarms, machinery and people, crowd distractions, time pressure, and disruptive and angry passengers, in order to preserve the professional ability to identify and locate potentially life threatening or mass destruction devices, and to make effective decisions in both crisis and routine situations.
• Engaging in continuous development of critical thinking skills, necessary to mitigate actual and potential security threats, by identifying, evaluating, and applying appropriate situational options and approaches. This may include application of risk-based security screening protocols that vary based on program requirements.
• Retaining and implementing knowledge of all applicable Standard Operating Procedures, demonstrating responsible and dependable behavior, and is open to change and adapts to new information or unexpected obstacles.

NOTE: Employees occupying frontline positions, i.e., individuals occupying positions that involve contact with the traveling public on a regular and recurring basis, may be required to wear TSA approved and issued personal protective equipment (PPE). This requirement is in place to address the COVID-19 pandemic and comply with Executive Order 13991 and TSA's Pandemic and Emerging Infectious Disease and Workforce Protection Plan. PPE includes TSA issued surgical masks, face shields, and nitrile gloves. At TSA, the health and safety of our employees is a top priority.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: uniform allowance; health and wellness programs; transportation subsidies; and tuition reimbursement. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Employee Benefits."

Employees who transfer to TSA from an agency that allows employees to maintain an annual leave balance higher than the maximum accumulation for the appointed position will have their leave ceiling set to the maximum accumulation for the appointed position (e.g., United States duty location - 240 hours, foreign duty location - 360 hours). TSA will not make a monetary payment for any leave forfeited under these circumstances.

Starting a career with TSA as a TSO may lead to promotion possibilities within DHS.

You will be evaluated for this job based on how well you meet the qualifications above.

If you meet the minimum qualifications, you may be invited to take a Computer Based Test (CBT) to confirm English language proficiency and evaluate x-ray interpretation aptitude. Upon passing the CBT, you will be eligible to be scheduled for additional assessments, which include: (1) a structured interview to determine, among other qualities, your decision making skill and your ability to work with teams and the general public; (2) a drug screening; and, (3) a job related medical evaluation that includes a color vision test, vision exam, hearing exam, and adequate joint mobility exam (in part to determine the physical potential to repeatedly lift and/or carry up to 50 pounds, to stand for prolonged periods (e.g. 3-4 hours) of time without a break, and to walk up to three miles during a shift). Upon passing these assessments, you will be subject to a pre-hire background investigation. Based upon passing the pre-hire background investigation and a qualitative evaluation of the criteria above, you will be placed in one of the following categories:

Best Qualified: Applicants demonstrating a superior level of all evaluation criteria.

Highly Qualified: Applicants demonstrating a more than satisfactory level of the evaluation criteria.

Qualified: Applicants demonstrating minimal or basic satisfactory qualifications, with general knowledge, skills, and abilities.

Veterans' Preference: TSA will provide employment preference to eligible veterans by applying veterans' preference as defined in the Aviation and Transportation Security Act (PL 107-71) and to those eligible under the provisions of Title 5, United States Code (USC), Section 2108. Learn more about TSA's commitment to providing employment opportunities for qualified, eligible veterans.

Open to All U.S. Citizens and U.S. Nationals

For further information concerning U.S. citizenship, please Click Here.

For more information on TSO medical requirements, please Click Here.

For more information on TSO eligibility standards and background requirements, please Click Here.

You may preview questions for this vacancy.