Client Experience Coordinator

Client Experience Coordinator

Invest in your future. Join one of the largest employee-owned companies in the nation! Davey has a unique culture that focuses on the open exchange of ideas, community partnerships, a commitment to safety, and delivering unrivaled client service while acting as industry leaders in horticultural and environmental services. We are currently looking to add a dynamic Client Experience Coordinator to our passionate team of tree care professionals.

Job Duties What You'll Do:

• Be the first point of contact and triage the needs of the clients and the office.
• Field current and prospective client calls.
• Proposal production and contract initiation.
• Process employee time sheets.
• Maintain various databases and spreadsheets.
• Order and maintain office supplies.
• Invoice, manage accounts receivable, and maintain files.

Qualifications Skills We're Seeking:

• Minimum two-years of experience in office processes and office administration procedures
• Outstanding telephone and communication skills
• Proficient in Microsoft Outlook, Word, and Excel
• Ability to meet deadlines, attention to detail and accuracy
• Expert organizational skills and ability to multi-task
• Preferred: prior working experience with CRM and SAP systems
• Availability for afternoon and evening hours

Additional Information What We Offer:

• Paid time off and paid holidays.
• Opportunities for advancement.
• All job specific equipment and safety gear provided.
• 401(k) retirement savings plan with a company match.
• Employee-owned company and discounted stock purchase options.
• Group Health Plan.
• Employee Referral Bonus Program: Send-A-Friend.
• Locations throughout the United States in major cities and desirable areas.
• Career Development Program supported by industry expert safety specialists and skilled trainers.
• The Davey Tree Family Scholarship for children of employees.
• Charitable matching gift program.

The Davey Tree Expert Company