Technician II

Careers That Change Lives Join a dynamic team at the forefront of surgical robotics innovation As a Technician II, Service Operations within Global Robotics Service & Support (GRSS), you will play a crucial role in supporting service operations that directly impact patient outcomes Come for ajob, stay for a career. A Day in the Life This position will have two distinct phases: Phase 1 (Approx 4 Months): Crating & Uncrating Large Capital Equipment • Safely crate and uncrate large surgical robotic systems and components within a warehouse environment. • Use pallet jacks and other material handling equipment (forklift experience is a plus, but not required). • Adhere to all safety protocols and use provided PPE. • Physically handle equipment and parts, including lifting up to 50 lbs and standing or working on your feet for extended periods. • Work collaboratively as part of a team under the supervision of the Distribution Supervisor. Phase 2: Pre-Delivery Inspection or Disposition Support • Perform standardized, written pre-delivery inspection and testing of surgical robotic systems. • Utilize computers and software for inspection processes (proficiency in SAP and Excel required). • Support the disposition of inventory, including transacting items in SAP for scrapping, return to vendor, or internal use. • Maintain accurate records and follow established protocols. • Receive comprehensive training, including a two-week, hands-on program for inspection responsibilities. Other Responsibilities May Include: • Assisting with return inventory movements, triage, and preparation for failure analysis. • Supporting lab activities and other duties as assigned. Requirement: Must Have 10 Computer literacy in MS Word, Excel, PowerPoint Nice To Have Forklift Inventory Management Medical Device Service Pallet Jack SAP or similar ERP system Must Have: Minimum Qualifications • Minimum of 2 years of relevant experience vocational or technical education/certification is a plus. • Ability to lift up to 50 lbs and work on your feet for extended periods. • Proficiency in English (spoken and written). • Proficiency with Microsoft Excel. • Ability to pass background check and drug screening. Nice to Have: • Experience with capital medical devices or surgical robotics. • Previous experience with Medtronic. • Experience operating pallet jacks forklift experience is a plus. • Experience working in a team environment. • Proficiency with SAP or similar ERP system. Physical Job Requirements • Work is performed primarily in a warehouse setting. • Regular lifting and movement of large equipment. • Standing and/or walking for most of the workday. • Use of PPE as required.