Quality Control Lead - IT Service Quality & CSI

AT&T

AT&T Global Public Sector in Chantilly, VA seeks a Quality Control Lead to ensure ITSM process compliance, audit readiness, and continual service improvement across enterprise IT operations. You translate operational data into actionable insights, drive corrective actions, and enable sustained quality reporting with senior leadership. This role emphasizes strong analytical skills, dashboards and executive reporting, and the ability to work with service owners, project management, and engineering #J-18808-Ljbffr

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Vacancy posted 3 days ago

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