Sr Mgr-Quality Informatics - Hybrid

Director Of Quality Informatics

Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. AZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.

At AZ Blue, we have a hybrid workforce strategy, called Workability, that offers flexibility with how and where employees work. Our positions are classified as hybrid, onsite or remote. While the majority of our employees are hybrid, the following classifications drive our current minimum onsite requirements:

• Hybrid People Leaders: must reside in AZ, required to be onsite at least twice per week
• Hybrid Individual Contributors: must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per week
• Hybrid 2 (Operational Roles such as but not limited to: Customer Service, Claims Processors, and Correspondence positions): must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per month
• Onsite: daily onsite requirement based on the essential functions of the job
• Remote: not held to onsite requirements, however, leadership can request presence onsite for business reasons including but not limited to staff meetings, one-on-ones, training, and team building

Please note that onsite requirements may change in the future, based on business need, and job responsibilities. Most employees should expect onsite requirements and at a minimum of once per week.

This position is hybrid within the state of AZ only. This hybrid work opportunity requires residency, and work to be performed, within the State of Arizona.

The Director of Quality Informatics provides oversight of analytic activity in support of Quality Metrics and Healthcare Services Operations.

Required Work Experience

• Five (5) or more years of experience in healthcare analytics
• Five (5) or more years of experience using SAS, SPSS, or other equivalent data analysis tools
• Management experience / supervisory experience

Required Education

• Bachelor's degree

Required Licenses

• N/A

Required Certifications

• N/A

Essential Job Functions and Responsibilities

• Develops and presents summaries of analyses to both internal and external stakeholders.
• Provides insight, advises quality improvement teams, and responds to regulators' requests on quality metrics through presentations, detailed narratives, etc.
• Collaborates with key stakeholders to develop analyses to support strategic goals.
• Collaborates with internal teams (including IT) and external providers / partners to develop additional data sources to support quality metric activity.
• Provides training, orientation, performance appraisals, hiring and disciplinary action of the informatics staff.

Our Commitment

AZ Blue does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.

Blue Cross Blue Shield of Arizona