Social Intelligence Director

Who We Are Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data‑driven solutions and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject‑matter experts from around the world, combining thematic and technical experts to deliver top‑quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. We’re proud to have received our Great Place to Work Certification for 2022. Social Intelligence Analytics SIA combines the latest advancements in artificial intelligence with unparalleled research rigor to help brands leverage the power of consumer‑generated content in rapidly changing market environments. SIA delivers three services: Synthesio, a market‑leading Social Media Intelligence platform; Insight Services; and AI‑Powered Advanced Analytics. Thanks to cutting‑edge technology and the expertise of our teams globally, SIA can decode the meaning from vast amounts of unstructured data and provide actionable insights to answer different types of business questions across the organization. We also complement and enhance the power of products and services provided by other Service Lines, creating a unique value proposition to Ipsos clients. What Makes This Role Important at Ipsos As a Director on the Ipsos Social Intelligence Analytics team, you will partner with Fortune 500 clients in tech, retail, manufacturing, media, and CPG to translate unprompted social media data into meaningful, consumer‑driven insights with unmatched speed, scale, and authenticity. The Director acts as both a strategic advisor to our clients and an essential team lead cultivating our growing organization through a future‑focused lens. Leveraging cutting‑edge social intelligence technologies and approaches, you will lead your team from research design through project execution and report development to tell compelling and actionable stories that shed light on the conversations, behaviors, and trends that matter. Your work supports discussions around sustainability, systemic injustice, product innovation, food trends, and the media landscape. You will also work with and enhance a state‑of‑the‑art artificial intelligence platform revolutionizing the way the market research industry collects and uncovers deep, human insights. What You Can Expect To Be Doing Act as a trusted strategic advisor and entrepreneur focused on growing the business through impactful solutions rooted in social intelligence, analytics, and traditional quantitative and qualitative market research. Lead internal teams on research design, project execution, and deliverables to meet and exceed client objectives related to social landscape understanding, key consumer segments, emerging trends, media intelligence, brand health tracking, and more. Guide deep quantitative and qualitative assessments of consumer conversations across social media, review sites, forums, and other large, unstructured data sets. Lead and consult with account teams on strategic approaches to research design, insights development, data visualization, and storytelling that bring the power of social data to life. Act as a service line mentor and champion to foster team collaboration, development, and expertise through purpose‑driven leadership. This Might Be the Job For You If You Have Intellectually curious, social savvy, and data‑driven with strong attention to detail and accuracy. At least 6 years of experience in social intelligence, market research (qualitative + quantitative), and/or data analytics, with expertise in leveraging social analytics techniques that transcend platform capabilities. Demonstrated expertise in adding structure to unstructured data sets through text mining, text analytics, and/or topic modeling approaches that help get beyond simple metrics to in‑depth, actionable human‑centric insights. Highly motivated, self‑directed, and thrives in a managerial role. Client‑driven and solution‑mindful with ability to manage multiple projects simultaneously. Bachelor’s degree or higher; excellent written, verbal, and presentation skills. What’s In It For You At Ipsos you’ll experience opportunities for career development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture. Commitment to Diversity and Equal Opportunity Ipsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages employees to act in a respectful and responsible manner, in line with best practices concerning diversity and inclusion, human rights, equality, and civility for every individual. Ipsos is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability. Legal and Compensation Information In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $100,000 to $120,000. Final base salary will be determined based on several non‑discriminatory factors that may include but are not limited to location, work experience, skills, knowledge, education, and/or certifications. #J-18808-Ljbffr Ipsos in US