Regional Relationship Manager

Overview Join our dynamic Prudential Group Insurance (GI) Medical Stop Loss (MSL) Distribution team as a Manager, Account Management & RFP Intake. The ideal candidate will lead a team of Account Managers who strategically consult with and support the MSL Regional Sales directors. This role is focused on leading a team of MSL Account Managers to support customer retention, issue generation and achievement of our financial and service goals for the Medical Stop Loss business in addition to leading the objectives of the RFP intake processes managed by the SSA team. Key Responsibilities Accountable for the leading and training the execution of the MSL segment relationship management strategy within their assigned region supporting customers with greater than 100 lives and varying complexities. Attract, retain, and develop top MSL Regional Account Manager talent, offering direct coaching and overseeing account management activities for MSL customers. Collaborate with the MSL Vice President of Distribution to achieve or surpass performance metrics and objectives for service, customer service, installation, and RFP processing. Foster strong relationships with internal business partners, sales executives, brokers, customers, and third-party administrators to ensure high-quality service, customer satisfaction, persistency, and profitability. Support and lead MSL RAM's and Sales with daily customer and producer engagements, assist with escalations, and participate in annual business planning and reviews to understand regional dynamics, books of business, and producer/customer relationships. Active participation and engagement in regional summit, strategic projects, and initiatives. Qualifications Proven leadership experience in account management, preferably within the financial or insurance sector. Knowledge and understanding of pricing and general underwriting concepts. Excellent verbal, written communication, and presentation skills. Outstanding skills in building relationships and effective communication and coaching skills. Ability to collaborate across various teams and departments to achieve common goals. Active Group Life and Health Insurance license or obtained within 30 days of hire. Manage a small portfolio of clients on a direct basis (ten or less). Minimum of 15% travel required What we offer you: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $106,000.00 to $174,900.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Market competitive base salaries, with a yearly bonus potential at every level. Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. 401(k) plan with company match (up to 4%). Company-funded pension plan. Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development. Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs. Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week. Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law. If you need an accommodation to complete the application process, please email View email address on click.appcast.io. If you are experiencing a technical issue with your application or an assessment, please email View email address on click.appcast.io to request assistance. #J-18808-Ljbffr Prudential Ins Co of America