Events and Catering Assistant Manager

Position Title: Events and Catering Assistant Manager Salary: 73,800-76,000 Other Forms of Compensation: [none listed] Our Passion is Food! At Bon Appetit Management Company we are committed to great food and outstanding service. We encourage creativity, risk‑taking and continuous learning. Our rapid growth offers exciting opportunities. Job Summary The Events & Catering Assistant Manager coordinates event logistics and leads day‑to‑day execution of catering operations, bridging planning and on‑ground execution. The role oversees supervisors and hourly team members, works with the Sr. Operations Manager, and drives accountability, organization and execution. Position Objectives Coordinate event logistics and ensure successful execution of assigned events Communicate clearly across planning, culinary, and operations teams Maintain organization and accountability across multiple events and timelines Lead by example and uphold service, safety, and operational standards Deliver a high level of hospitality by creating a positive, welcoming, and service‑focused environment for clients and guests Take ownership of day‑to‑day operations and resolve issues proactively Ensure accurate tracking of event execution, team performance, and attendance Adapt quickly to changing priorities and operational needs Major Duties Event Planning & Execution Translate event plans into clear, actionable steps for execution teams Lead on‑site execution for assigned events, ensuring all logistics, staffing, and service elements are delivered successfully Serve as the operational lead during events, making real‑time decisions to ensure smooth execution Attend planning meetings to confirm operational requirements and expectations Prepare event materials, timelines, and staging plans to support execution Identify and resolve operational issues in real time, escalating when necessary Actively support event setup, service, and breakdown as needed to ensure successful execution Ensure hospitality standards are reflected in event setup, flow, and guest experience Daily Operations Oversee readiness of equipment, inventory, and event materials to ensure all items are prepared and available Develop and adjust staffing plans based on event volume and operational needs Ensure all prep, staging, and storage areas are organized, clean, and compliant with standards Monitor daily operations and follow up on outstanding tasks to ensure completion Coordinate vendor support to meet operational requirements Ensure compliance with food safety, sanitation, and workplace safety standards Support cost control efforts by maintaining awareness of event‑related expenses and minimizing operational waste Assist with vendor invoice tracking, submission, and timely processing Supervision & Team Leadership Direct and oversee supervisors and hourly team members to ensure accountability and execution Delegate responsibilities and establish clear ownership across the team Lead team direction during events and operational shifts Maintain accurate timekeeping and attendance records in compliance with company policies Monitor staffing coverage and address attendance or performance concerns in real time Support hiring, training, and onboarding of team members Provide real‑time coaching and feedback to improve team performance Reinforce training standards and ensure team members are properly trained on operational procedures, safety practices, and service expectations Model and reinforce hospitality‑driven behaviors, ensuring all team members deliver a welcoming and service‑oriented experience Functions Customer Service / Hospitality Serve as the on‑site operational contact for events, ensuring a high level of service delivery Deliver a consistently positive, professional, and hospitality‑driven experience for clients and guests Address and resolve operational or service concerns promptly and professionally Ensure execution aligns with client expectations and company standards Anticipate guest needs and proactively enhance the overall event experience Communicate client feedback and event outcomes to leadership and planning teams Administrative & Operational Support Track event details, timelines, and execution progress to ensure alignment Maintain and update operational trackers, including event feedback, execution notes, attendance, and follow‑ups Document event outcomes, team performance, and operational insights to support continuous improvement Maintain inventory organization, ordering, and tracking processes Ensure completion of logs, reports, and compliance documentation Communicate proactively with the Sr. Operations Manager regarding priorities, challenges, and updates Ensure event details, changes, and execution notes are accurately documented to support billing and invoicing processes Accurate documentation supporting billing and invoicing processes Timely submission and tracking of vendor invoices Demonstrated awareness of operational costs and effort to minimize waste Safety & Compliance Ensure all food safety, sanitation, and HACCP standards are followed Monitor proper storage, handling, and organization of food and equipment Identify and address safety risks in real time Ensure completion and accuracy of required operational and safety logs (e.g., temperature logs, cleaning schedules) Support ongoing training and reinforcement of safety procedures and compliance standards across the team Report and document any incidents, injuries, or compliance concerns Qualifications Strong organizational and project coordination skills Experience in events, catering, or hospitality focused operations Demonstrated leadership experience in a fast‑paced environment Ability to manage multiple priorities and execute detailed plans Strong communication and problem‑solving skills Ability to balance administrative responsibilities with hands‑on execution Ability to work a flexible schedule, including evenings and weekends, based on business needs Benefits Medical Dental Vision Life Insurance / AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, visit for paid time off benefits information. Equal Opportunity Employer Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. The Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: #J-18808-Ljbffr Bon Appétit Management Company