Risk Third Party Services and Analytics - Product Delivery Analyst - Senior Associate

Job Description

Bring your Expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Product Delivery Analyst-Senior Associate in Risk Third Party Services, you oversee high-impact initiatives that shape our risk data integration and product delivery. You coordinate resources, document business features, and support engineering and testing teams to deliver exceptional experiences. You partner with other Risk Agile Products across multiple lines of business, leveraging your understanding of interconnected software components. You help us drive innovation and operational excellence.

Job responsibilities

• Manage product delivery activities through the product development lifecycle
• Collaborate with Product Owners, Managers, Design, and stakeholders to define feature requirements
• Translate business and design requirements into technical and user acceptance testing scope
• Refine business features to support engineering and testing partners
• Conduct research and analysis to leverage existing and new capabilities
• Utilize Generative AI technologies to improve processes and efficiency
• Partner with teams to ensure alignment with legal, controls, and compliance requirements
• Perform data querying to support research requests and drive decision-making
• Facilitate communication and remove obstacles among stakeholders
• Document and track progress of multiple initiatives
• Support a culture of innovation and continuous improvement

Required qualifications, capabilities, and skills

• 3 years of experience in Business Analysis, Project Management, or Product Management in business/technology projects at a financial institution
• Business/Product Analysis experience with knowledge of technology platforms, architecture, and end-to-end systems including AWS, Databricks, and Snowflake
• Experience documenting requirements for diverse technological features
• Experience in Agile Product Delivery across multiple Agile frameworks
• Experience in Data Management and Quality practices, including executing a control framework
• 3 years of experience in data querying and/or data quality roles
• Technical expertise with querying tools such as SQL and Tableau
• Proficient in JIRA, Visio, PowerPoint, and Excel
• Ability to remove obstacles and facilitate decision-making among stakeholders
• Excellent relationship and communication skills; highly collaborative

Preferred qualifications, capabilities, and skills

• Experience supporting Auto, Credit Card, Consumer & Business Banking, and Home Lending lines of business
• Familiarity with Risk Third Party Data integration and analytics
• Experience with Generative AI technologies in product delivery
• Strong analytical and problem-solving skills
• Ability to manage multiple high-profile initiatives
• Experience working in a highly regulated environment
• Demonstrated ability to drive innovation and optimize technology

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.