Deli Clerk

A Little About Us

Columbus IGA and Stillwater Family Pharmacy are locally owned and operated businesses proudly serving the Columbus, Montana community. At IGA, we're more than just a grocery store - we're your neighbors, committed to providing quality products, exceptional customer service, and a welcoming shopping experience. Just steps away, Stillwater Family Pharmacy offers trusted, personalized care to support the health and well-being of our customers. Together, our teams work hard to create a friendly, reliable, and community-focused environment.

About Your Role

As a Deli Clerk at Columbus IGA, you play a key role in delivering fresh, high-quality food and exceptional customer service in a fast-paced grocery environment. You are responsible for preparing, packaging, and presenting deli products while maintaining food safety, cleanliness, and merchandising standards. This role requires strong attention to detail, teamwork, and a commitment to creating a welcoming experience for every customer. You support daily deli operations by balancing efficiency, product quality, and service excellence.

Duties and Responsibilities

The essential duties and responsibilities of this role include, but are not limited to, the following:

• Food Preparation and Product Quality
  Prepares deli items according to established recipes, portion standards, and food safety guidelines to ensure consistent quality, freshness, and presentation of all deli offerings.
• Customer Service and Sales Support
  Provides courteous, knowledgeable service to customers by responding to requests, answering product questions, and assisting with selections to support a positive shopping experience and drive deli sales.
• Food Safety, Sanitation, and Compliance
  Maintains compliance with food safety regulations, sanitation standards, and internal policies through proper handling, storage, labeling, and cleaning practices within the deli department.
• Merchandising and Inventory Support
  Supports deli merchandising by stocking, rotating, and displaying products to meet freshness standards while assisting with inventory control, shrink reduction, and supply replenishment.
• Teamwork and Operational Support
  Works collaboratively with deli and store team members to support daily operations, follow procedures, and contribute to an efficient, organized, and safe work environment.

Additional duties may be assigned as necessary.

Core Competencies

• Ethics and Integrity
  Upholds organizational values by treating customers and coworkers with respect, following policies and procedures, maintaining food safety and confidentiality standards, and acting with honesty and accountability in all situations.
• Customer Service / Interpersonal Skills
  Demonstrates effective communication and positive interaction with customers and team members, showing courtesy, empathy, and professionalism while building strong working relationships.
• Quality Focus
  Strives for consistent product quality and presentation by following standards, incorporating feedback, and maintaining attention to accuracy, cleanliness, and freshness.
• Teamwork
  Works collaboratively with deli and store team members, supports shared goals, contributes to a positive work environment, and prioritizes team success and store operations.
• Safety and Security
  Adheres to food safety, sanitation, and workplace safety protocols, uses equipment properly, identifies unsafe conditions, and takes appropriate action to maintain a safe environment for customers and employees.

Supervisory Responsibilities

• The position does not have any regular responsibility for overseeing or supervising the work of other team members.

Minimum Qualifications

• High school diploma or equivalent preferred.

• Must be 18 years of age or older.
• Obtain Safe Serve Certification within 1 year of hire.

• Ability to provide courteous, professional customer service in a fast-paced retail environment.
• Basic knowledge of or ability to learn food preparation, food safety, and sanitation standards.
• Ability to follow written and verbal instructions accurately and consistently.
• Strong attention to cleanliness, quality, and safety.
• Ability to work cooperatively as part of a team.
• Ability to stand for extended periods and perform repetitive tasks.
• Ability to lift, carry, push, or pull up to 30 pounds with or without reasonable accommodation.
• Willingness and availability to work flexible schedules, including evenings, weekends, and holidays.

Work Environment and Physical Demands

This position operates in a fast-paced retail grocery environment. Team members frequently interact with customers and coworkers and are expected to maintain a positive, helpful, and respectful attitude. Work areas may include the sales floor, stockroom, coolers, freezers, deli, or bakery, depending on the role.

• Work Schedule: Requires flexibility to work a variety of shifts including mornings, evenings, weekends, and holidays based on store needs.
• Physical Requirements:
  • Standing or walking for extended periods (up to 8 hours)
  • Frequent bending, twisting, reaching, and lifting
  • Regularly lifting and moving products up to 25 lbs, occasionally up to 50 lbs
  • Operating carts, pallet jacks, slicers, or other store equipment as required
  • Working in environments with varying temperatures, such as coolers, freezers, or warm kitchens

The position requires the ability to multitask, follow safety procedures, and respond quickly in a dynamic setting. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Company Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off Accrual
• Paid Sick and Safe Time Accrual
• Six (6) Paid Holidays Annually

Columbus IGA/Stillwater Family Pharmacy, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.