Pharmacy Technician - On-Call

Pharmacy Technician

This work matters!

You must be currently licensed as a Pharmacy Technician in the State of Oregon to be considered for this position. Be part of a team that truly cares! Multnomah County Health Department's Pharmacy team is committed to providing compassionate, accessible pharmaceutical care to our diverse community. We're guided by our core values of compassion, empowerment, and racial equity in everything we do. As a Pharmacy Technician, you'll collaborate with Portland's leading healthcare professionals in a supportive environment where your contributions are valued.

This recruitment will be used to fill on-call pharmacy technician positions that will support our various pharmacy clinics as needed to maintain staffing requirements.

If you are interested in this opportunity, apply today as we are scheduling interviews!

Pharmacy Technicians provide technical support to Pharmacists in the practice of Pharmacy in accordance with federal and State of Oregon Pharmacy Board Rules and Regulations.

As the On-Call Pharmacy Technician, you will:

• Gather patient information needed for prescription processing.
• Perform on-line billing, call third-party insurances for clarification and resolution of claim rejections, confirm payments.
• Prepare prescriptions by counting, pouring, or mixing medications and labeling containers.
• Answer phones, take messages for refill requests, pull medications from stock for the pharmacists, and file written prescriptions after prescriptions are dispensed.
• Answer questions from the staff/patients that do not require a Pharmacist's professional expertise or judgment. Assist staff/patients to ensure timely quality customer service is delivered.
• Review/analyze patient profiles in the electronic health record and pharmacy software for coverage notes, and refill requests to providers.
• Complete prescription sales and collection of pharmacy copays and fees.
• Close out batches at the end of each shift, and prepare daily deposits.
• Inventory Management: Order drugs and supplies from wholesalers and other vendors utilizing online systems. Receive, check in, and stock shelves with drugs and supplies; process order errors and returns to vendors. Check stock for outdated medications; process expired medications for return to reverse distributor. Monitor refrigerated items for proper temperature.
• Complete requested reports and documentation.
• Perform related duties as instructed or required.

A successful Pharmacy Technician will demonstrate:

• The ability to apply an equity, intersectional and anti-racist lens.
• The ability to exercise good judgment, diplomacy, and tact in dealing with sensitive, complex, confidential information and situations, in addition to acting professionally, and empathetically, with individuals and communities.
• The ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Health Department employee you will create a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.

Our Commitment to Safety, Trust and Belonging: Multnomah County is committed to developing, nurturing and continually improving workforce equity by identifying and addressing the structural and policy barriers to equal employment opportunity faced by our employees and communities. County employees across the organization have stepped forward to develop a strategic plan and help create a workplace where everyone can reach their full potential. Learn more by reading our Workforce Equity Strategic Plan and exploring our Core Competencies for all County employees.

To qualify:

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.

Minimum Qualifications/Transferable Skills*:

Any combination of experience and training that would likely provide the knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be as noted below. All non-traditional education, training and experience will be evaluated.

Education/Training: Equivalent to the completion of the twelfth grade; AND

Experience: Minimum of 6 months experience working in a retail pharmacy setting.

Required License(s)/Certification(s):

• Currently licensed as a Pharmacy Technician in the state of Oregon in good standing by the Oregon Board of Pharmacy.

Preferred Qualifications/ Transferable Skills*:

• Additional specialized training in pharmacy or a related field is desirable.
• Experience working in a retail and/or community health center pharmacy setting.
• Excellent communication skills.
• Cultural Competencies: The position requires the knowledge and understanding of culture, traditions, attitudes, beliefs, social experience and history of those experiencing oppression and barriers to opportunity. This position must demonstrate the knowledge and understanding of the origins and results of the disparities experienced by individuals and families related to racism and social-economic injustices.

*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.