Medical Records Clerk

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The Medical Records Clerk is responsible for assembling, organizing, and maintaining patients' health information and charts. You will perform basic administrative, operational, customer support, and data-entry tasks, primarily working on routine, structured assignments. You will report to the Center Administrator.

Job Functions:

• Ensure all medical forms are identified, completed, and signed
• Enter required patient information into the electronic records system
• Communicate with physicians and staff to clarify diagnoses or obtain additional information
• Assign codes to diagnoses and procedures
• Operate within defined work expectations, quality standards, and priorities, under close supervision and established guidelines

Required Qualifications

• 2+ years of Medical Records experience
• Strong organizational skills
• Proficient in Microsoft Word and Excel
• Quick to learn new systems
• Excellent written and verbal communication skills
• Willing to travel locally, with occasional overnight stays
• Committed to enhancing consumer experiences within a continuous improvement environment

Preferred Qualifications

• Associate's or Bachelor's Degree in a related field
• Previous healthcare or health insurance experience
• Familiarity with medical terminology and/or ICD-9 codes

Working Hours: Monday – Friday 8:00 to 5:00

Location: Onsite at Jacksonville, FL/Conviva San Jose

Additional Information:

This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Scheduled Weekly Hours: 40

Pay Range: $38,000 - $45,800 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana's Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva's innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.