Patient Appointment Scheduler

We are seeking a friendly and organized Phone Operator / Patient Access Representative to join our healthcare team. This vital role serves as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience while supporting the efficient operation of our medical practice. If you are customer-focused, detail-oriented, and eager to contribute to quality patient care, we encourage you to apply. Key Responsibilities Handle phone calls from patients, physician offices, and hospitals Schedule appointments and manage patient flow efficiently Greet and check in patients, verifying personal and insurance information Collect and process payments, co-pays, and insurance documentation Maintain accurate and confidential patient records in compliance with privacy regulations Coordinate with medical staff to facilitate smooth daily operations Assist with administrative tasks such as filing, faxing, and data entry Requirements High school diploma or equivalent; additional healthcare or administrative training preferred Previous experience in a medical office or front desk role is a plus Excellent communication and interpersonal skills Strong organizational and multitasking abilities Proficiency with electronic health records (EHR) systems and basic office software Ability to handle sensitive information with confidentiality and professionalism Positive attitude and a customer service-oriented mindset Join our dedicated healthcare team where we value compassion, teamwork, and continuous growth. We offer a supportive work environment, opportunities for professional development, and a chance to make a meaningful difference in patients' lives. #J-18808-Ljbffr