Project Coordinator I

EMSAR Inc.

Wilmington, OH

Project Coordinator I## OverviewLevelEntryPosition TypeFull TimeJob ShiftDayEducation Level2 Year DegreeTravel PercentageNoneCategoryAdmin - Clerical## DescriptionHeadquartered in Wilmington, Ohio, EMSAR is a fast-growing national field services company providing maintenance, repair and installation services to OEMs in the Healthcare, Life-Science, Self-Service/Kiosk, and Security space. EMSAR’s customer-centric model enables us to customize and deliver the highest quality solutions to our blue-chip and emerging client base. EMSAR’s portfolio of services includes:* On-site technical field support, including maintenance & repair* FDA field change orders (“recalls”)* Bench repair and remanufacturing* Installation* Call center* Contract manufacturing and logistics* FDA compliance and validation* Project management* Training and education**What you’ll be up to:**We are looking to add a team member who is passionate about making EMSAR’s world better. The Project Coordinator is responsible for solving practical problems and deal with a variety of variables in situations for internal and external customers. **This position could possibly be remote outside the Austin area.**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to assist individuals with disabilities to perform these essential functions:* Provide exceptional customer service to our internal and external customers by providing predictive and proactive action to support ongoing business needs.* Increasing ability to provide account direction and make informed decisions with guidance from manager.* Increasing ability to work independently.* Assist with tracking and measuring EMSAR performance in relation to contractual obligations and internal expectations.* Assist with ensuring risks and stakeholder views are managed, documented and initiatives are progressing.* Documenting, following up and following through on important actions and tasks as assigned* Participate in Client “playbook” development and updates for Accounts and Service Offerings with the help and guidance from Senior Program Coordinator III.* As applicable, assist with field resource planning to support Client/Account needs* Assist in quoting services or projects with existing assigned clients* Additional responsibilities as requested by leadership## Qualifications**Discussion of Personal Characteristics and “Fit”*** Excellent communicator who can clearly and precisely communicate leading questions, instructions, expectations via verbal and written methods to supported internal and external clients.* Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.* Proven ability in developing and maintaining effective internal and external relationships.* Personal drive to continually learn and apply new product, service and engagement techniques.* Act with empowerment and confidence to think innovatively and creatively to provide clients solutions and improve EMSAR processes.# What we’re looking for:* Bachelor’s or Associate degree in business or related field preferred.* 1-3 years’ experience in a related field.* Proficiency with Microsoft Office Suite* ServiceMax/Salesforce experience preferred**Work environment and Physical Demands*** Ability to sit, stand, bend, and reach for long periods for time exceeding 4 hours.
J-18808-Ljbffr EMSAR Inc.

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Vacancy posted 2 days ago

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