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Customer Service Pharmacy Technician

BrightSpring Health Services

PharMerica Pharmacy Technician

PharMerica is a closed-door pharmacy where you can focus on fulfilling the pharmaceutical needs of our long-term care and senior living clients. We offer a non-retail pharmacy environment. Our organization is in high growth mode, which means advancement opportunities for individuals who are looking for career progression.

We offer:

  • DailyPay
  • Flexible schedules
  • Competitive pay
  • Shift differential
  • Health, dental, vision and life insurance benefits
  • Company paid STD and LTD
  • Tuition Assistance
  • Employee Discount Program
  • 401k
  • Paid time off
  • Tuition reimbursement
  • Non-retail/Closed-door environment

Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today!

Responsibilities

Our Customer Service Pharmacy Technician coordinates communication between pharmacy, providers and facilities while resolving prescription issues in a timely, efficient, courteous, responsive, reliable, and respectful manner.

This person will:

  • Answer and submit inquiries regarding patient information and medication therapies
  • Take requests for refill orders, out on pass, patient discharge orders, and special delivery requests
  • Assist the pharmacist with facility and physician office communications
  • Obtain patient information for our database by calling patient care representatives and physician offices
  • Utilize judgement in knowing when to escalate issues to the management level
  • Utilize various programs such as Outlook, Excel and Microsoft Word
  • Complete assigned projects upon request in a timely manner
  • Perform other tasks as assigned

Qualifications

  • High school diploma or equivalent is required
  • One year of previous experience with direct client communication - customer service
  • Prior healthcare/pharmacy experience preferred
  • Strong computer and data entry skills
  • Must have good oral communication skills, attention to detail, and problem solving skills
  • Pharmacy Technician Certification preferred

PharMerica, an affiliate of BrightSpring Health Services, is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations, and post-acute care organizations. PharMerica is one of the nation's largest pharmacy companies, offering unmatched company culture, employee development, and advancement opportunities.

BrightSpring Health Services
Vacancy posted 1 day ago
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