Business Analyst (Public Works)
$68.29kHillsborough County Clerk of Court & Comptroller
Job Overview Performs professional and advanced analytical work with or without the help of
technology to understand, analyze and provide solutions with regard to the
structure, policies, processes and operations of an organization, project or
program, to achieve the desired goals. Salary Min $68,286.40 annually Mid $93,912.00 annually Benefits Click HERE to view our Benefits at a glance
[ Generous PTO & Holiday Plan
Health Plans
Health Savings Account
Dental & Vision Plans
Employee Assistance Program (EAP)
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Tuition Reimbursement
Cafeteria Benefit
Life Insurance
Short & Long-Term Disability Insurance Core Competencies * Customer Commitment - Proactively seeks to understand the needs of the
customers and provide the highest standards of service.
* Dedication to Professionalism and Integrity - Demonstrates and promotes fair,
honest, professional and ethical behaviors that establishes trust throughout
the organization and with the public we serve.
* Organizational Excellence - Takes ownership for excellence through one's
personal effectiveness and dedication to the continuous improvement of our
operations.
* Success through Teamwork - Collaborates and builds partnerships through trust
and the open exchange of diverse ideas and perspectives to achieve
organizational goals. Tier 3 Duties and Responsibilities Note: The following duties are illustrative and not exhaustive. The omission of
specific statements of duties does not exclude them from the position if the
work is similar, related, or a logical assignment to the position. Depending on
assigned area of responsibility, incumbents in the position may perform one or
more of the activities described below. * Performs highly complex, independent studies and analyses, and makes
conclusive recommendations.
* Serves as coordinator in conducting major projects involving work measurement
studies, management control, plans of service, methods analyses and other
aspects of operational audits.
* Collaborates with senior managers and decision makers to identify and solve a
variety of problems and to clarify management objectives.
* Collaborates with others in the organization to ensure successful
implementation of chosen problem solutions.
* Studies and analyzes information about alternative courses of action to
determine which plan will offer the best outcomes.
* Studies existing computer-based business systems to evaluate effectiveness,
and develops new systems to improve production or workflow as required.
* Reviews and analyzes information, forecasts, methods, schedules, systems,
processes, and procedures.
* Performs duties concerned with the design and improvement of computer-based
business systems.
* Works closely with senior managers to identify and solve a variety of
computer-based business system problems.
* Analyzes requirements, procedures, and problems to automate processing or to
improve existing business systems.
* Reviews computer system capabilities, workflow, and scheduling limitations to
determine if requested program or program change is possible within existing
system.
* Serves as the single point of contact for consultants, manufacturers,
suppliers, etc., assisting in the development and installation of automated
systems.
* Performs other related duties as required. Job Specifications * Knowledge of business and management principles involved in strategic
planning, resource allocation, leadership technique and production methods.
* Knowledge of principles and processes for providing customer and personal
services. This includes customer needs assessment, meeting quality standards
for services, and evaluation of customer satisfaction required.
Knowledge of English spelling, grammar and punctuation.
Knowledge of analysis and research techniques, methods and procedures.
Skill in conducting independent studies and analyses of organizational activities, programs, procedures and operating systems.
* Ability to work independently and analyze, interpret and accurately summarize
complex business processes and detailed information.
* Ability to use initiative and exercise sound judgment in making conclusive
recommendations based on business needs.
* Ability to communicate effectively and persuasively, both verbally and in
writing.
* Ability to participate effectively in the formulation of departmental
policies and procedures.
* Excellent analytical skills, the ability to get along with a wide range of
people, good judgment, time-management skills, and creativity.
* Ability to use a computer and related software. Physical Requirements * This job is performed in a professional office environment where employees
routinely use standard office equipment such as computers, phones,
photocopiers, filing cabinets and fax machines.
* This position requires the ability to occasionally lift office products and
supplies, up to 20 pounds. Work Category * Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a
negligible amount of force frequently or constantly to lift, carry, push,
pull or otherwise move objects, including the human body. Sedentary work
involves sitting most of the time. Jobs are sedentary if walking and
standing are required only occasionally, and all other sedentary criteria are
met. Minimum Qualifications Required * Bachelor’s degree in Business Management/Administration, Information
Management System, Public Administration, Finance or related field; AND
* Five years of professional experience in the development, implementation,
business process analysis and evaluation of business methods and procedures; OR * An equivalent combination of education (not less than a high school
diploma/GED), training and experience that would reasonably be expected to
provide the job-related competencies noted above. Emergency Management Responsibilities In the event of an emergency or disaster, an employee may be required to respond
promptly to duties and responsibilities as assigned by the employee’s
department, the County’s Office of Emergency Management, or County
Administration. Such assignments may be for before, during or after the
emergency/disaster. Additional Job Requirements A department, depending on the nature of its mission and operations, may require
that employees in all or certain positions in this job classification: 1. Maintain the ability to pass the background checks required for the
position. These background checks may include but are not limited to: * Criminal History Background Check using Florida Department of Law Enforcement
(FDLE) Criminal Justice Information Services (CJIS)
Level 1 and Level 2 Background screening (Ch. 435 Florida Statutes)
Child Abuse, Abandonment and Neglect Record Check using the State Automated Child Welfare Information System (SACWIS)
* Sex Offender and Sexual Predator record check using the list maintained by
the Florida Department of Law Enforcement (FDLE). 1. Possess the necessary job related license(s) or certification(s) that may
include possession of a Florida Driver License (Class E). Career Progression Employees in this classification that acquire the competencies and minimum
qualifications for the next tier will be able to apply for promotional
opportunities through a competitive selection process. Employees will not
automatically be upgraded to the next tier. Reclassifying a position is based on
business need and financial impact and is not based solely on the job
competencies or qualifications of the incumbent.
Vacancy posted 1 day ago
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