Sr. Loan Officer

Consumer Direct Loan Officer

New American Funding is seeking motivated and experienced Consumer Direct Loan Officers to join our high-performing sales team. As a CD Loan Officer, you will receive 100% inbound leads from motivated homebuyers—no cold calling required. You'll work in a fast-paced environment where you can focus on what you do best: closing loans, building relationships, and helping clients achieve their homeownership goals.

What You'll Do:

• Handle 100% inbound calls from pre-screened, motivated homebuyers and/or refinancers
• Consult with borrowers to understand their mortgage needs and present appropriate loan options
• Work closely with our in-house processors and underwriters to ensure timely closings
• Build strong relationships with clients to drive future refinance and referral opportunities
• Maintain high standards of compliance and customer service throughout the loan process

What You'll Get:

• Industry-leading commission structure with no cap on earnings
• Access to thousands of Real Estate partners to help your clients find homes quickly
• State-of-the-art tech stack: Fast CRM, LOS, texting tools, and mobile loan applications
• Exclusive NAF Rapid App for quick and accurate borrower applications
• Service our own loans—your info stays on the borrower's monthly statement
• Client-for-life model: You retain ownership of your funded clients for future business

Starting Salary: Minimum wage based on City/County/State + bonus + OT + full time benefits including 401k, PTO, Paid Holidays

Location: Santa Ana, CA

Work Location Requirements:

Candidates who live within 31 miles of a Consumer Direct Call Center are required to work on-site. If you reside more than 31 miles away, a remote work option is available.

Call Center Locations:

Santa Ana, CA | Riverside, CA | Temecula, CA | Scottsdale, AZ | Dallas, TX | Austin, TX | Twinsburg, OH | Las Vegas, NV | Columbia, MD | Charlotte, NC | Novi, MI

Responsibilities:

• Respond to inbound calls and digital leads from qualified home shoppers
• Consult with borrowers to understand their financial goals and recommend appropriate loan solutions
• Guide borrowers through the mortgage application process from pre-qualification to closing
• Maintain an active pipeline and follow up regularly with prospects and clients
• Meet or exceed monthly sales and conversion goals
• Ensure compliance with all applicable regulations and internal policies
• Work collaboratively with internal teams including processing, underwriting, and closing

Qualifications:

• 2+ years' full time purchase or refinance loan origination experience; call center environment preferred.
• Strong desire to succeed in a sales environment and be a top producer.
• Ability to correctly and accurately structure and price loans.
• Complete knowledge of conventional and government loan programs (purchase and refinance).
• Current NMLS license. (Must have pass National test & 20 hour lic. course.)

Desired Education/Experience:

• High School Diploma or equivalent
• Two or more recent years' full time loan origination experience, preferably in a call center environment
• Current NMLS license.

Other Duties: This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned in order to meet the needs of the organization.

Work Authorization: Must be able to verify identity and employment eligibility to work in the U.S.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to ten pounds. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. VISION: See in the normal visual range with or without correction. HEARING: Hear in the normal audio range with or without correction.

[EOE/M/F/D/V. Drug-free workplace.]