Customer Care Representative

NDI Office Furniture, LLC is looking for a full-time customer support team member in Nashville, TN.NDI is a premier office furniture wholesale company head quartered in Nashville, TN, with 3 Distribution Centers located in Dallas, TX, Birmingham, AL, and Ocala, FL. We distribute a large line of furniture to office furniture dealers located in 18+ states. NDI was founded in 1980, and takes great pride in providing southern-style, friendly service by highly trained, professional staff in all locations. We utilize our fleet of tractor trailers and full-time drivers on scheduled routes, plus LTL carriers when shipping to non-routed locations.NDI offers competitive pay, insurance (health, dental, eye, life), 401k, PTO, and paid holidays.We are looking for a hard-working individual and team player to join our family at NDI Office Furniture.ResponsibilitiesAnswer the heavy flow of inbound phone calls & emails. Strong Mathematical skills,Order entry, follow ups, researching product, expediting orders, ability to understand Truck Routing.Provide support to Customers and Territory Managers.Personable and attentiveStrong interpersonal skillsStrong verbal communicatorProblem Solving SkillsFamiliar with the software used Epicor (P21) to connect with customers and gather their information. #J-18808-Ljbffr