Patient Experience Representative
Crmchealth
The Patient Experience Representative position is responsible for: Serving as a representative for patients, families, and visitors to enable them to navigate their healthcare journey with ease. Education: GED/High School Diploma Required. Associates Preferred. Experience Requirements: 1–2 years of experience in customer service, patient relations, or client services required. (Healthcare Preferred) Prior experience in a centralized call center environment utilizing Customer/PT Relationship management software to log interactions, track cases, and manage workflows is preferred. 1–2 years in customer service, patient relations, patient experience, or technical support (healthcare setting preferred). Knowledge of HIPAA and patient privacy regulations is essential. Comfort with mobile apps and software and/or ability to learn new software and tools quickly. Ability to handle patient phone calls and turn a frustrated call into a positive experience through active listening and a calm demeanor. Comfortable pivoting between technical troubleshooting and assisting a patient with MyChart app to a sensitive in-person conversation with a patient or family who walks in to the office. Detail oriented, understanding that in healthcare, small details matter. #J-18808-Ljbffr Crmchealth
- Aspen Dental is seeking a Patient Experience Coordinator in Cookeville, TN to handle front office tasks and help create lasting impressions and trust with patients. You will participate in a four-week training program to succeed in your role. Provide superior patient service...Suggested
$15 - $18 per hour
...Patient Experience Coordinator At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling...SuggestedFull timeFlexible hoursNight shift- ...Group Clinics Specialty: Float Staffing Schedule: Days | PRN How You'll Make An Impact In This Role Champion The Patient Experience: Provide a warm, professional welcome for every visitor, guiding them through the check-in/out process and ensuring their records...SuggestedReliefWork at officeLocal area
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STAR Physical Therapy
Cookeville, TN2 days ago - ...SUMMARY: The Medical Receptionist will be responsible for greeting patients, activating patient files and providing support to patients... ...and the ability to learn electronic medical records Prior experience in a medical office setting is preferred FULL-TIME BENEFITS INCLUDE...SuggestedDaily paidFull timeReliefWork at officeMonday to FridayShift workWeekend workWeekday work
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Bartram Family Dental Care
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Home Depot
Cookeville, TN3 days ago - Administrative Assistant Our company is seeking a full time Administrative Assistant / Administrative Office Support / Data Entry / Customer Service for our office. This position requires someone who is organized and resides in USA, detailed oriented, and has excellent...Full timeWork at office
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