Programmer Analyst I

PROGRAMER ANALYST I (No Code/Low Code)

STATE OF MAINE JUDICIAL BRANCH

LOCATION: Capital Judicial Center, Augusta

THE JOB: This is a technical services position involving the development and maintenance of information technology software applications for the Maine Judicial Branch (MJB). This is a technically oriented position working in an application development environment that stimulates creativity and regularly provides new opportunities and challenges.

The Programmer Analyst I supports the modernization, enhancement, and maintenance of business-critical systems for the MJB. This role is closely aligned with a low-code/no-code development methodology, using visual design and configuration tools rather than traditional software programming techniques.

Current projects include playing a lead role in converting MJB Google Sites to Microsoft SharePoint sites, as well as creating and maintaining new SharePoint solutions and related resources, and supporting the implementation and ongoing maintenance of the MJB's Enterprise Justice Court Case Management Suite provided by Tyler Technologies, with a particular focus on developing and maintaining court forms and guided interviews for various court processes.

The Programmer Analyst I is supervised by the Senior Programmer Analyst and serves as part of a development team that provides maintenance and support for all MJB software applications within the Office of Information Technology. The Programmer Analyst I works with OIT business analysts, development team members, project managers, and the MJB Court Operations staff. Additionally, the position works with the Coordinator of Court Communications with regards to Webmaster and Web Development Duties. Additional oversight for the completion of activities may be provided by the Manager of Applications and the IT Project Manager. Statewide travel and non-standard work hours may be required.

Salary Range:

Starting pay is $34.43 - $36.16 per hour.

Grade 16 - $34.43 - $46.64 per hour.

What We Offer:

• Work-life balance: 13 paid holidays, 2+ weeks of vacation leave, and 12 paid sick days every year.
• Paid Parental Leave: 4 weeks
• Gym membership and childcare reimbursement programs
• Public Service Student Loan Forgiveness Program
• Health insurance coverage (85%-100% employer-paid for employee-only plan)
• Health insurance premium credit (5% decrease in employee premiums)
• Dental insurance (100% employer-paid for employee-only plan)
• Health and dependent care flexible spending accounts
• Defined Benefit Pension plan contributions
• Voluntary deferred compensation (retirement savings 457 Plan)
• Up to $1000 Tuition Reimbursement each year
• Employer-paid life insurance (1x annual salary)
• Additional wellness benefits

ESSENTIAL JOB FUNCTIONS*

• Support the modernization, enhancement, and maintenance of business-critical systems.
• Perform court form PDF document conversion to MS Word using applied standards and strict formatting rules.
• Identification of data tokens used in court forms and populating those tokens within MS Word integrated with the Enterprise Justice platform.
• Assists with Enterprise Justice configurations in support of court processes.
• Participate in testing processes.
• Work with court staff to develop questions for on-line guided interview processes that essentially allows individuals to fill out complicated court forms by following the guided interview process. This involves writing logic with flows and decision points based on an individual's answers using the Enterprise Justice Guide and File visual building tools.
• Deploy resources to Enterprise Justice's Guide and File platform for use by public.
• Serves as a primary lead in converting Google sites to Microsoft SharePoint sites as well as creating new sites.
• Provide backup to the MJB webmaster by providing general support and backup of web files.
• Develop low code applications using Microsoft Power Apps/Automate to assist court staff with important business functions.
• Compiles technical specifications documentation; ensuring that requirements are clear, concise, and well understood by both internal and external program/development staff.
• Serves as a critical member of the MJB development team for all development activities.
• Maintains source code/version control processes and repositories.
• Performs systems and business analyst functions.

WebMaster Support Responsibilities May include

• Serves as a backup content poster for JB websites.
• Debug pages and fix broken links or images.
• Maintains weekly site backups.
• Provides monthly reports on website statistics.
• Directly responds to or coordinates responses to inquiries received from the webmaster email account.
• Develops online forms and surveys.
• Assists with uploading court forms to forms application.
• Assists with developing proposals/SOWs for web services.
• Assists with drafting website user manuals and standard operating procedures.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• An Associate's degree from an accredited university OR two (2) years' experience with technical support specializing in software and problem diagnosis OR one (1) year of experience utilizing Microsoft Power Platform or a similar visual building tool.
• Bachelor's degree preferred.
• Demonstrated experience and proficiency with SharePoint development.
• Demonstrated experience in leading, developing, and planning technical software implementation processes.
• Experience working with customers to capture and define requirements.
• Experience working in a technically oriented team environment preferred.
• Experience developing solutions with business process automation software such as Microsoft Power Platform or a similar visual building tool preferred.
• Experience with software development preferred.
• Experience with using task tracking software (e.g., JIRA, Footprints) preferred.

SKILLS/EXPERIENCE/TRAINING REQUIRED TO ADEQUATELY PERFORM JOB DUTIES

• Understanding of, and capacity to, champion organizational change.
• Understanding and practical experience with software development.
• Knowledge of operating systems and related software components.
• Knowledge of systems analysis techniques and design methodologies.
• Knowledge of software development life cycles and project management methodologies.
• Ability to troubleshoot, debug and resolve identified software application issues.
• Ability to clearly and concisely formulate and express ideas on complex technical subjects, orally and in writing.
• Effective oral and written communication and interpersonal relationship skills.
• Ability to serve and effectively function as part of a team, in both a lead and membership capacity.
• Ability to manage multiple complex, diverse and concurrent activities.
• The ability to prioritize and align work to meet MJB business and project needs.
• The ability to coordinate the activities of and provide technical support to project teams.
• Demonstrated flexibility and aptitude in learning new technologies.
• Demonstrated ability to develop creative solutions to complex problems.

The ideal candidate possesses the following:

• Knowledge of all phases of the software development life cycle, as well as the project development cycle.
• Knowledge of, and experience with, Microsoft Share Point.
• Basic SQL, HTML, CSS, JavaScript, and general Web 2.0 skills and/or skills with Microsoft Power Platform tools.
• Beginner to intermediate level knowledge of relational database concepts.
• Demonstrated ability to develop creative solutions to complex problems.
• Strong oral and written communication skills, including the ability to write clearly and effectively at a level appropriate to the target audience, which will include business users, senior business managers, project managers, and all levels of IT support and management.
• Ability to effectively work directly with end-user communities to capture, refine, and verify business requirements, translate those requirements into technical tasks, and implement them into application processes.
• Ability to accomplish tasks in a timely manner with limited supervision.
• Desire and commitment to a high level of support to the customer, establishing and maintaining a positive relationship.
• Ability to serve and effectively function as part of a team, consisting of onsite and remote technical resources, in both a lead and