Customer Service Representative

Customer Service Representative Location: Oxford, NC Schedule: Monday-Thursday, 8:00 AM-5:00 PM | Friday, 8:00 AM-2:00 PM Job Type: Full-Time Pay: Competitive hourly rate based on experience Responsibilities: Provide outstanding customer service by phone and email Process customer orders accurately and efficiently Answer questions regarding products, pricing, inventory, and order status Support the sales team with customer and product information Maintain accurate inventory and customer data across business systems Build positive relationships with customers and internal team members Assist with additional administrative and customer support tasks as needed Qualifications: Minimum of 2 years of customer service experience High school diploma or GED required (Bachelor's degree preferred) Strong verbal and written communication skills Proficient in Microsoft Office, especially Excel Excellent organizational and time management skills Strong attention to detail and accuracy Ability to work independently while contributing to a team environment Experience with NetSuite is a plus but not required If you're looking for a long-term opportunity with a company that values teamwork, customer service, and professional growth, we'd love to hear from you! Apply today!