Outreach Specialist

The Outreach Specialist is responsible for developing networks among individuals, groups, organizations, and agencies through policy community-based approaches. This position is  required  to provide on-site services and/or outreach interventions in diverse, lower socioeconomic areas at various times of the day and evening.

Essential Functions

· Community outreach, conduct presentations, community involvement and participation on key committees, organizations, collaboratives in the Inland Empire.

· Establish partnerships with local agencies and neighboring cities, communities, businesses and agencies.

· Work within contract/funding source guidelines/requirements.

· Partner with program staff/volunteers and interns as needed.

· Collect data and enter outreach outcome statistics.

· Cross-department collaboration, training and support.

· Create and maintain a creative, positive, sustainable, and supportive work environment.

· Ensures the adequacy of information delivered to the community and the provision of high quality, culturally sensitive referrals.

· Displays sensitivity to the service populations cultural and socioeconomics characteristics.

· Performs work in a safe manner at all times and abide by safety practices.

· Performs other duties as assigned.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

Supervisory Requirements

· The position reports directly to the Policy and Program Manager and has no supervisory functions.

Educational Requirements

· Bachelor's degree (B. A.) from four-year college or university; or four years of community engagement experience, preferable with lower socioeconomic communities.

Experience

· A minimum of five years of community engagement experience.

Licenses and Certifications

· Valid California Driver’s License is required.

· Must maintain insurance on vehicle.

• Vaccination is required by the first day of work and Reach Out will consider accommodations for disability- and religious-based reasons.

Additional Qualifications

To perform this job successfully, an individual should have the following general knowledge

· Experience conducting outreach to culturally diverse communities.

· Experience in work within substance use prevention, nutrition, community safety, etc.

· Ability to work a flexible schedule including some evenings, if needed.

· Sound organizational and time management skills to manage high and varied activity level.

· Ability to be an excellent representative of the agency to the community.

· Excellent written and verbal communication skills.

· Excellent organizational skills and an ability to manage and prioritize duties are necessary to be successful in this position.

· Ability to effectively and successfully interact with individuals from diverse socio-economic/ethnic groups.

· Proactive, flexible, creative, and enthusiastic attitude.

· Ability to make sound judgments and follow and give complex directions.

· Ability to work with diverse groups of stakeholders, including parents, children, and community officials.

· Fluent English/Spanish preferred.

Physical and Mental Demands:

· Able to work in a high paced high demand environment

· Able to travel to and attend meetings throughout the counties in the Inland Empire

· Annually attend out of State or County conferences per contract requirements

· Able to work flexible hours including evenings and weekends

· Able to publicly speak, give presentations, facilitate workshops, etc.

· Able to work with diverse populations

Knowledge Requirements

To perform the job successfully an individual should demonstrate the following competencies:

·  Creative Thinking-  Discovering new opportunities and solutions for problems by looking beyond current practices and using innovative thinking.

·  Engagement -  Mobilizing people, organizations and partners in developing goals, executing plans and delivering results. Laying the groundwork for success by building coalitions with key players and building momentum by communicating clearly and consistently. Using negotiation skills and adaptability to encourage recognition of joint concerns, collaboration and to influence the success of outcomes.

·  Innovation/Initiative -  Using information from a variety of sources, identifying immediate action needed to address current issues, seizing the opportunity to enhance performance and advance horizontal/vertical goals. Attending to imminent issues while maintaining an awareness of emerging opportunities.

·  Relationship/Network Building -  Building and maintaining effective and constructive working relationships, partnerships or networks of contacts with people who are, or might someday be, instrumental in achieving work-related goals.

·  Teamwork/Cooperation-  Readily sharing information, knowledge and personal strengths. Seeking to understand and building on differing perspectives of others to enhance team efficiency and quality outcomes.

·  Values and Ethics -  Serving the Company with integrity and respect in personal and organizational practices. Includes respecting democratic, professional, ethical and people values. Building respectful, bilingual, diverse and inclusive workplaces. Ensuring decisions and transactions are transparent and fair. Holding themselves, their employee and their department accountable for their actions.

QUALIFICATIONS

To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·  Language Skills -  Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

·  Reasoning Ability -  Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

·  Mathematical Skills -  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

·  Physical Demands -  While performing the duties of this job, the employee is frequently required to sit; stand, and walk and use their hands to complete various tasks. The employee is occasionally required to react quickly with hands and arms. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, depth perception and ability to adjust focus.

·  Work Environment -  While performing the duties of this job, the employee is infrequently exposed to extreme outside weather conditions. The employee is infrequently exposed to wet and/or humid conditions. On occasion the employee could be exposed to fumes or airborne particles. The noise level in the work environment is usually moderate as found in an office environment.

Reach Out is an Equal Opportunity / Affirmative Action Employer committed to providing equal employment opportunities to all qualified applicants without regard to race, color, national or ethnic origin, ancestry, age, religion or religious creed, disability or handicap, pregnancy, gender identity and/or expression, sexual orientation, military or veteran status, or any other characteristic protected under applicable federal, state or local law.

Job Type: Full-time