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Customer Service Representative

$17 - $18 per hour

Waste Connections Eastern Region

Alexandria, LA

We are looking for a Customer Service Representative to join the team at our Hauling site in Alexandria, LA.

  • Schedule is Monday - Thursday 8:00 a.m.-5:00 p.m., and Friday 8:00 a.m. -4:00 p.m.

  • Pay Range: $17-18/hr . depending on experience.

  • On top of competitive pay, we offer excellent benefits, 401k match $1 per $1 up to 5%, vacation, and year-round work.

JOB RESPONSIBILITIES:

  • Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.

  • Assist customers by phone and in person to receive orders for installation, turn on, discontinuance, or change in service.

  • Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.

REQUIREMENTS:

  • 2+ years of Customer Service experience in a high call volume atmosphere

  • Experience with MS Word, Excel, and Email preferred

  • Excellent organization and communication skills

  • Typing and 10-key skills are required

  • Ability to analyze and solve problems. Gather data, compile information, and prepare reports

#ACBoost

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

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Vacancy posted 4 days ago
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