Front Gate Ambassador

Job Description

Job Description

FRONT GATE AMBASSADOR

Hawaiian Falls Waterparks

Position Summary

Front Gate Ambassadors create a positive first impression by welcoming guests, providing park information, processing admissions and parking, and supporting smooth entry into the park.

 

Essential Functions

• Greet guests warmly and provide a welcoming experience.
• Communicate park policies, operating information, and directions.
• Monitor traffic flow and assist with parking operations.
• Validate tickets and process park entry.
• Operate point-of-sale systems and cash registers.
• Follow proper cash-handling and accountability procedures.
• Enforce park policies in a positive and professional manner.
• Work across all front gate positions as needed.
• Work effectively in a team environment.
• Maintain a professional appearance and demeanor.

 

Qualifications

• Must be at least 15 years of age.
• Basic computer proficiency.
• Strong communication and interpersonal skills.
• Ability to learn and operate point-of-sale systems.
• Strong attention to detail and cash-handling abilities.
• Previous customer or guest service experience preferred.
• Bilingual or multilingual skills a plus.
• Willingness to comply with grooming guidelines and employment standards.
• Ability to successfully complete all required training. 

Physical & Work Environment Requirements

• Ability to stand and walk for extended periods.
• Ability to lift, carry, push, and pull up to 40 pounds with or without reasonable accommodation.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to bend, reach, and perform repetitive tasks.