Executive Housekeeper

Job Description

Job Description

Are you an experienced hospitality leader who is driven to deliver outstanding guest experiences looking for a role that provides value in the following related to your job: work-life balance, friendly, casual work environment; willingness to help others; drive for process improvement; willing to put in the extra efforts? We are seeking an experienced leader in Housekeeping for the Fairfield Inn & Suites in Baraboo, WI!  

Our location is a short distance from Devil's Lake State Park, the Wisconsin Dells, Ho Chunk Casino and much more - everything that you what to see and do whether you are staying with us as a guest or looking for the right career opportunity! At Fairfield Inn & Suites - Baraboo, you're our #1 priority!

The Executive Housekeeper will be responsible to oversee all duties performed by our housekeeping staff including but not limited to assigning tasks to the housekeeping staff, identifying and reporting cases of tardiness, and monitoring cleaning supplies. You should also inform management of any equipment or furniture in need of repair or replacement and ensure that the housekeeping staff complies with all safety and sanitation policies.

To be successful as an Executive Housekeeper, you should be able to develop and implement strategies to improve the functioning of the housekeeping department. Ultimately, an exceptional housekeeping supervisor should have excellent management skills and be able to ensure that housekeeping operations run efficiently.

Additional responsibilities will include but are not limited to:

• Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.
• Scheduling staff shifts and organizing replacements as required.
• Investigating and addressing complaints regarding poor housekeeping service.
• Providing training to the housekeeping staff.
• Regularly taking inventory of cleaning supplies and ordering stock as needed.
• Issuing cleaning supplies and equipment to housekeeping staff as needed.
• Screening housekeeping applicants and recommending promotions, transfers, and dismissals.
• Performing various cleaning duties in instances of staff shortages.

Requirements:

• High school diploma or GED.
• Proven housekeeping or hospitality experience.
• Prior hospitality leadership experience, minimum two years. 
• Working knowledge of housekeeping.
• Proficient in all Microsoft Office applications.
• Experience with Marriott Brand Standards and POS preferred. 
• The ability to multitask.
• The ability to stand for extended periods of time.
• Excellent organizational and time management skills.
• Exceptional customer service skills.
• Effective communication skills.

Must be able to successfully pass a background check as it relates to the job responsibilities for this position.

Physical Requirements may include but are not limited to:

• Ability to lift up to 50 lbs.
• Ability to sit and/or stand and/or walk for long periods of time.
• Exposure to cleaning and sanitizing chemicals on a regular basis.

Benefits such as:

For all team members:

• Eligibility to enroll in the 401(k) after 6 months of service.
• 100% match at 3% contributions, 50% up to 5%.
• Paid Time Off – Sick & Vacation
• Holiday Pay
• Growth and development opportunities with us as a company, potentially at the same property or transferring to another one of our properties. Currently have properties in Wisconsin, South Dakota, North Dakota and Iowa.
• Travel discounts available through Choice Brand Hotels, Hilton, IHG and Marriott as well as at our independent properties.

For regular full time team members/leadership team:

• We offer medical, dental, and vision insurance as well as opportunities to enroll in STD, LTD, critical illness, accident and/or life insurance as well as flex spending.

Our management company is a privately held hotel development and management company with our corporate office located the Midwest The combined experience in hotel development and property-level operations, together with the corporate leadership team consisting of specialized hospitality industry experts, make our organization a leader in the industry and experts in delivering a first-class guest experience. The combined experience developing, opening and managing hotels and indoor waterpark resorts is unmatched.

Our mission is to provide comfortable, clean, safe and memorable guest experiences. It is a core value of ours to become involved with the local communities where we do business.