Field Service Technician

UFP Site Built is the leader in designing and manufacturing value-added wood and non-wood products for the construction industry. We offer a wide variety of wood structural components, aluminum decks and rails, and light gauge steel structural components. Job Title: Field Service Technician Position Summary The Repair Crew Member is responsible for performing field-based repairs on wood-framed construction projects, supporting job site operations, and providing excellent service to customers in the field. This role requires hands-on construction skills, problem-solving ability, and a strong commitment to quality and safety. The position also includes handling time-sensitive (“hot shot”) material deliveries and communicating effectively with customers and internal teams. Key Responsibilities Perform on-site repairs for wood-framed structures, including walls, floors, trusses, and other framing components Diagnose construction issues and determine appropriate repair solutions in the field Complete “hot shot” deliveries of materials, tools, and components to job sites as needed Interact professionally with customers, superintendents, and project stakeholders to assess issues and communicate repair plans Ensure all repair work meets company quality standards, building codes, and safety requirements Document repairs, materials used, and job site conditions accurately Coordinate with internal teams (operations, sales, dispatch) to ensure timely resolution of field issues Maintain tools, equipment, and work vehicles in safe and operational condition Follow all safety policies and procedures, including proper use of PPE Assist with general job site support tasks as needed Qualifications Experience in wood-framed construction, carpentry, or related field (preferred) Strong understanding of framing methods and construction practices Ability to read and interpret construction drawings and plans (preferred) Valid driver’s license with clean driving record Ability to operate hand tools, power tools, and construction equipment safely Strong problem-solving and troubleshooting skills Effective communication and customer service skills Ability to work independently with minimal supervision Willingness to travel locally to job sites as needed Physical Requirements Ability to lift and carry materials up to 75 lbs Frequent standing, bending, climbing, and working outdoors in varying weather conditions Ability to safely navigate active construction sites Work Environment Primarily field-based at construction job sites Fast-paced, hands-on environment with changing priorities May require early mornings, extended hours, or occasional weekend work depending on project needs Preferred Attributes Self-motivated and dependable Strong attention to detail and craftsmanship Team-oriented with a commitment to customer satisfaction Adaptable and able to respond quickly to urgent repair needs Hourly Pay Range: $22.00-28.00 per hour (dependent on experience*) *pay range may be adjusted depending on cost of living Bonus/Incentive Pay Incentive pay may be available for certain job roles and may include piece rate incentives, weekly production bonuses, trip rates, and employee referral bonuses. A discretionary annual bonus based on Company and business unit performance may also be provided. Benefits currently offered to our employees: Medical insurance Health savings account with company contribution Dental insurance Vision insurance Basic and voluntary life insurance Disability insurance 401(k) plan with company match Paid vacation and holidays Stock purchase program with employee discount Educational reimbursement Wellness programs and challenges Other supplemental benefits The Company is an Equal Opportunity Employer.