LEAD DIRECT SUPPORT PROFESSIONAL

LEAD WITH PURPOSE. SUPPORT GREATER INDEPENDENCE.

Lead Direct Support Professional

Wister Street Program | Resources for Human Development
Full-Time | $18.32 per hour | DailyPay Available

Looking for More Than Just a Job?

At Resources for Human Development, we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.

We are seeking a dependable and compassionate Lead Direct Support Professional to provide direct support to individuals with intellectual and developmental disabilities while helping guide and mentor other Direct Support Professionals. In this role, you will support daily program operations, promote independence, and help ensure each individual receives quality, person-centered services.

Whether you are ready to take the next step in your human services career or bring previous leadership experience, we provide the training, support, and opportunities needed to help you thrive.

About Wister Street

Wister Street is a program of Resources for Human Development that provides person-centered services to individuals with intellectual and developmental disabilities. Our team helps individuals build independent living skills, work toward personal goals, and participate meaningfully in their homes and communities.

Why Join Our Team?

Competitive Pay & Benefits

• $18.32 per hour
• DailyPay - Access your earned wages before payday
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid time off
• Employee Assistance Program
• Wellness programs
• Employee referral bonuses
• Company-paid training

Career Growth & Development

• Paid training programs
• Professional development opportunities
• Certification opportunities
• Leadership development programs
• Career advancement opportunities
• Opportunities across multiple service lines

Meaningful Work That Matters

• Support individuals in achieving greater independence
• Mentor and guide Direct Support Professionals
• Promote person-centered and trauma-informed care
• Help maintain quality residential services
• Build meaningful relationships
• Join a mission-driven organization

What You'll Do

As a Lead Direct Support Professional , you will:

• Provide direct support to individuals with intellectual and developmental disabilities.
• Assist the Site Supervisor with maintaining daily program operations.
• Help ensure services are delivered according to Individual Service Plans.
• Work closely with Direct Support Professionals, management, internal departments, and other stakeholders.
• Mentor, train, observe, and support Direct Support Professionals.
• Model effective, professional, and respectful interactions with the individuals served.
• Provide constructive feedback regarding the implementation of Individual Service Plans.
• Develop creative strategies to strengthen individuals' independent living skills.
• Maintain organizational systems within assigned homes and program areas.
• Ensure organizational systems reflect each individual's support needs, Individual Service Plan, and program budget.
• Collaborate with management in preparing for the program's daily operations.
• Provide services in accordance with federal, state, and local regulations.
• Promote a safe, respectful, and trauma-informed environment.
• Maintain participant confidentiality and follow HIPAA requirements.
• Follow OSHA, fire safety, health, security, fiscal, office, and human resources policies.
• Attend required training sessions, meetings, and supervision.
• Maintain a professional demeanor and exercise sound judgment.
• Complete documentation and use required electronic database systems.
• Perform additional duties assigned by the Site Supervisor or program management.

Who We're Looking For

You may be a great fit if you are:

• Compassionate and respectful
• Dependable and organized
• Comfortable providing direct support
• Able to mentor and guide other employees
• Service-focused and person-centered
• Knowledgeable about trauma-informed care
• Able to communicate clearly and professionally
• Comfortable working as part of a multidisciplinary team
• Able to exercise sound judgment
• Committed to safety, confidentiality, and quality services
• Flexible with scheduling and program needs

Qualifications

Required:

• High school diploma or equivalent.
• At least two years of experience working with individuals with intellectual and developmental disabilities and/or mental health challenges.
• Valid driver's license.
• Clean driving record within the previous five years.
• Ability to complete required employment clearances, including FBI clearance when applicable.
• Basic computer and internet skills.
• Ability to use email, electronic timekeeping systems, databases, and other programs required to enter and retrieve information.
• Understanding of trauma, trauma-informed care, and trauma-informed environments.
• Ability to provide direct support while maintaining professional boundaries.
• Ability to follow Individual Service Plans, program policies, and regulatory requirements.

Preferred:

• Associate or bachelor's degree in human services, behavioral health, social work, psychology, education, or a related field.
• Previous lead, mentoring, training, or supervisory experience.
• Experience working in a residential IDD program.
• Knowledge of electronic documentation and funder-required database systems.
• Experience supporting individuals with independent living and community integration goals.

Schedule

• Full-time
• Work schedules may change based on program and business needs
• Flexibility to work evenings and weekends may be required
• Flexibility to work at different program locations may be required
• Specific shift information will be discussed during the interview process

Physical Requirements

• Ability to occasionally exert up to 50 pounds of force.
• Ability to frequently exert up to 20 pounds of force.
• Ability to regularly move objects weighing up to 10 pounds.
• Ability to stand, sit, and walk for extended periods.
• Ability to use hands and fingers to operate equipment.
• Ability to climb stairs or ladders as required.
• Ability to push, pull, reach, kneel, stoop, crouch, or crawl.
• Ability to perform repetitive movements.
• Ability to communicate effectively and observe the surrounding environment.
• Ability to perform essential job functions with or without reasonable accommodation.

Apply Today

Some jobs pay the bills. Some jobs build careers. This job changes lives.

If you are looking for meaningful work where your leadership, compassion, and direct support experience can help others achieve greater independence, we encourage you to apply today.

Join our team and help individuals build the skills, confidence, and support needed to reach their goals.

About Our Organization

Resources for Human Development is part of the Inperium family of companies.

Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law. This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.