Bakery Manager

Hourly Department ManagerH-E-B needs energetic and motivated partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where people come first. As an hourly department manager, you'll oversee partners and day-to-day direction and coordination of a store's bakery department. You'll coach on and foster the highest levels of customer service, execute merchandising programs, and monitor / be held accountable for the department's financial performance. Once you're eligible, you'll become an owner in the company, so we're looking for commitment, hard work, and focus on quality and customer service. Partner-owned means our most important resources--people--drive the innovation, growth, and success that make H-E-B the greatest omnichannel retailing company.Do you have a: heart for people... commitment to work hard to make sure your customers and partners come first? head for business... the know-how to combine first-class customer service and merchandising / selling? passion for results... ability to meet sales goals in a fast-paced environment, while handling multiple concurrent tasks?We are looking for:school of retail management (sorm) - leadership / management skillsWhat is the work?performs some or all of the following, depending on assigned department management:spends the majority of time using independent judgment making employment-related and business decisions, or effectively recommending such decisions, including product- and department-related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving partner-related mattersassists department partners with their duties; coaches / trains / evaluates as neededdevelops / trains partners in sorm, sorl programs and / or future department leadsholds partners accountable for following sopsprepares work schedules, orders product, controls inventory, monitors department budget and payrollcompletes / distributes all required reports and paperwork so accounting statements accurately reflect departmental performancemaintains contact with partners at all levels involved in department-related processes (e.g., warehouse, distribution, srs team)complies with sops and department / loss prevention procedures to minimize shrink and residual inventoryensures in-stock conditions, and wareroom and inventory controlexecutes daily processes to ensure optimum use of srs (perpetual inventory system)plans / analyzes / builds / maintains required displays based on planned display program (pdp) and displays online (dol); maintains plan-o-gram integrity, if applicableestablishes ordering guidelines for vendor products; maintains vendor relationshipsmerchandising / sales:executes merchandising programs; drives sales by merchandising appropriate variety and quantity of products dailyplans / coordinates / communicates corporate and merchandising marketing plansmanages new-item implementation effectively to maximize sales and gross profitsplans accurate product quantities on promotional and seasonal items; plans seasonal changeoversmonitors / accountable for the department's financial performancemonitors financial records and inventory levels to help maximize sales, profit, and meet metrics and budget goalsuses appropriate h-e-b systems to determine the best opportunities to drive salesmaintains the highest levels of customer service through personal example, sop compliance, and accountabilityfood safety / sanitation:ensures compliance with federal, state, and h-e-b regulations, policies, and standards for product / food safety and sanitationwhat is your background?1+ years of experience in retail managementschool of retail management (sorm)completion of store / department training (e.g., forklift / power jack)food safety certificationsrs certificationdo you have what it takes to be a fit as an h-e-b bakery department manager?advanced interpersonal skillsadvanced verbal / written communication skillsstrong analytical and problem-solving skillsleadership / management skillsorganization and planning skills; attention to detailcomputer skills, including ms office and h-e-b systemsability to manage multiple priorities and shift focus between projects / tasksability to adapt to stressful situations, manage change, and give productive feedbackability to delegate effectivelyteam-orientedcan you...function in a fast-paced, retail environmentwork extended hours and rotating schedules, including nights and weekendssafely maneuver around moving mechanical parts and high, precarious placesstand, walk, bend, reach, kneel, squat, reach overhead and side-to-side during shiftoccasionally* work in a cooler / extremely cold environmentoccasionally lift 50 lbsdemonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs*** while there may be exceptions, the measurements noted are generally defined as--constantly: 5.5+ hours per 8-hour day; frequently: 2.5 - 5.5 hours per 8-hour day; occasionally: 0 - 2.5 hours per 8-hour day** it is partners' responsibility to never lift beyond their own safe lifting limit. if an item is too heavy to lift, push or pull, and / or carry, the partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another partner or a manager. 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